Servicio al cliente de xfinity numero de telefono

Xfinity Phone Numbers and Emails

Toll-Free Number:

Customer Service:

  • (866) 366-5756

    Wi-Fi Service Termination

  • (855) 709-1197

Accessibility:

  • (855) 270-0379

    Support Center For Customers With Disabilities

Xfinity Emails:

Business Customer Service

Legal

DMCA Inquiries, Privacy Inquiries

Claim Your Business

More phone numbers and emails Less phone numbers and emails

Xfinity Contact Information

Corporate Office Address:

Comcast Cable Communications Management, LLC

One Comcast Center

Philadelphia, Pennsylvania 19103

United States

Other Info (opening hours):

Comcast Cable Cancellation Request

ATTN: Service Change Requests

1701 JFK Blvd.

Philadelphia, PA 19103.

Summary of Xfinity Customer Service Calls

170K TOTAL
CALLS

06:35 AVG CALL
DURATION

11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Xfinity Customer Service?

Payments and Charges Question:

  • 2h ago “About payment”
  • 2h ago “Bill”
  • 4h ago “My billing issues”

Staff Question:

  • 5h ago “New services home”
  • 5h ago “New Service”
  • 6h ago “Service outage”

Product/ Service Question:

  • 1h ago “Not working”
  • 2h ago “Internet is not connecting”
  • 2h ago “Won't work”

Request for Information Question:

  • 3h ago “Need help with ACP program”
  • 6h ago “Have a question”
  • 13h ago “Need help hooking up internet”

Activation/ Cancellation Question:

  • 3h ago “Cancel service”
  • 8h ago “Cancel the service”
  • 9h ago “Cancel account”

Account Question:

  • 2h ago “Need to update account”
  • 9h ago “Trying to reset my account”
  • 14h ago “Activating account”

Return/ Replace Question:

  • 4d ago “To return to Comcast Internet”
  • 5d ago “Recieving texts about unreturned equipment”
  • 6d ago “Return my phone”

Shipping and Delivery Question:

  • 3d ago “Equipment shipped to the wrong address”
  • 10d ago “Negotiate a new contract please. I never received email”
  • 12d ago “Never received phone number for phone line set up”

Cards Question:

  • 7d ago “Changed card payment”
  • 9d ago “Remove card ending in 9862”
  • 17d ago “Transfer pin number”

Refund Question:

  • 5d ago “I need to get a refund and cancel services.”
  • 7d ago “Refund”
  • 13d ago “Need a refund for the day we did not have service”

Website/ Application Question:

  • 4d ago “The Wi-Fi website is not removing for regular Television”
  • 1M ago “App problem”
  • 1M ago “Website”

Employment Question:

  • 1M ago “I pay with a 1099a form”
  • 3M ago “Lost job unable to keep up payment want to cancel my account”
  • 5M ago “Job not completed”

Other Question:

  • 2h ago “Purchase an extender for router”
  • 2h ago “Change from. com cast to verizon”
  • 2h ago “Can't get internet”

About

Xfinity Privacy Policy

Welcome to this website, a service of Comcast Corporation and its subsidiaries ("Comcast"). This Privacy Policy explains how Comcast collects and uses data when The Client use this website or other websites that link to this Privacy Policy. Comcast collects the following types of data from users of the Websites: (1) the data visitors and users voluntarily submit (such as through order forms to purchase products and services, or by providing an e-mail address or other contact information to receive newsletters and other information, for example); and (2) connection, activity, and usage data, which Comcast records when visitors and users navigate to and around the Websites. Some of this data is personal data that identifies a particular person like an e-mail address or telephone number. When The User are considering a purchase of some Comcast services, The Company may also ask The Client of Xfinity to provide The User's social security number in order to run a credit check or to complete a purchase.

To read more: https://www.xfinity.com/corporate/legal/privacystatement

Xfinity Pros and Cons

Pros: Frustrated, Customer service is a joke so is managment, Internet, No pros, When it works right

Cons: Customer service, Poor customer service, Horrible customer service, Customer service sucks, Run around between customer service and field techs

Related Companies

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Summary

XFinity is a telecommunication provider. Company cooperates with Comcast to deliver full range of services to customers. There are several types of services company provides: watch TV with XFINITY TV, XFINITY Internet and XFINITY Voice. Also web site of the company contains lots of useful information about autos, dating, photo center, community, finance, local, real estate, jobs, entertainment, games, Latino, news, shopping, music, sports, video, travel TV and more. Customers can watch movies online or add them to the watch list. XFinity has a TV schedule on the web site, movie trailers and announces. XFinity has great customer service, that is always ready to answer any questions.

Xfinity is ranked 238 out of 1599 in Telecommunications category

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Servicio al cliente de xfinity numero de telefono

Servicio al cliente de xfinity numero de telefono

Servicio al cliente de xfinity numero de telefono

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¿Cuál es el número de Xfinity Mobile?

Si ya estás usando tu teléfono Xfinity Mobile, llama al (888) 936-4968 y podremos darte un nuevo número.

¿Cómo llamar a Xfinity Prepaid?

Para recibir el Equipo de Sustitución, debes notificar a Comcast en un período de treinta (30) días desde la fecha de la compra llamando al 855-757-7372 y seguir el procedimiento de devolución que se le proporcione cuando llame.

¿Qué es Xfinity en español?

Xfinity es un nombre comercial de Comcast Cable Communications, LLC, una subsidiaria de Comcast Corporation, utilizada para comercializar a consumidores particulares televisión por cable, internet, teléfono y servicios inalámbricos proporcionados por la empresa.

¿Cómo conectarse a Xfinity?

Cómo conectarse.
Habilita el acceso de WiFi en tu equipo..
Descarga la Xfinity WiFi Hotspots App​​​​​​​..
Ingresa en la app con tus ID y contraseña de Xfinity..
La app descargará e instalará el perfil seguro de Xfinity WiFi, permitiéndote conectarte automáticamente a la red segura de ​​​​​​​Xfinity WiFi..