Number to call to activate straight talk phone

Get up to speed with your new phone.

Thinking about upgrading to a new Tracfone phone? Phones don’t last forever, and sometimes you outgrow the features and storage space of your existing device. Luckily, switching over to a new phone is a simple process, and Tracfone customer service is available to help if needed. Here’s a refresher on how the activation process works.

The activation process

Once you’ve chosen a new device from our selection of cell phones, you can use our online activation system. The Customer Care Center is always available for help at 800-867-7183, as is our tech support center, if you have any questions. Here’s how to activate your new phone and get it up and running.

1. Select “Activate”
2. Select “I have a Tracfone phone”
3. Enter the phone’s IMEI/MEID/Serial Number (located on the red activation card that came with the phone)
4. Review and accept Tracfone’s Terms & Conditions

Continue answering the prompts based on your needs. You can also transfer your phone number and any remaining minutes to your new phone at this time, as well. However, if you are switching from a smartphone to a basic phone, you will not be able to transfer any remaining minutes.

Using your new phone

Depending on which Tracfone service plan you choose, you’ll have minutes, text, and data to browse the web and connect with friends and family from your new device. Don’t forget to explore all the exciting new features that your phone comes with and personalize the settings. If you upgraded to a smartphone, visit the App Store or Google Play to download the apps* you love and even some new ones.

Pay only for what you need

Tracfone keeps up with you.

Ready to get started? Tracfone keeps up with you thanks to Unbeatable Nationwide Coverage™ with no contracts or extra costs – just the phones and service you need to stay connected For the Moments That Matter. Learn more about the advantages of switching to Tracfone today.

*Data rates may apply. Android, Google Play and other marks are trademarks of Google Inc

Quick Answers: Taking a screenshot varies from phone to phone, but in general you’ll press and hold two buttons at the same time until the screen flashes and the image has been captured.

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Straight Talk is a no-contract wireless plan created by TracFone and Walmart. [1] You can choose 2 plans: the $30 “All You Need” plan with approximately 1,000 minutes for 30 days or a $45 Unlimited plan for smart phones, which includes unlimited talk, data and text. Find out how to activate a Straight Talk plan using the phone of your choice.

1. 

   1

   Check the Service Area map on the Straight Talk website to review the phones that can be used for these plans in your area. Go to http://www.straighttalk.com/wps/portal/home/h/coverage/servicearea/.

   • TracFone uses the Sprint, Verizon and AT&T networks for service, so the phones and providers in your area will determine their coverage.
   • Choose a phone on the list that you have or would like to buy.

2. 

   2

   Use your own unlocked phone. If it is on the list, the best option is to unlock a phone you have already bought with another cell phone plan. Call the wireless provider you have used and ask them to unlock your phone.

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3. 

   3

   Buy an unlocked phone from the Straight Talk website. You can choose a phone from the list of phones that are available in your area.

4. 

   4

   Purchase an unlocked cell phone, such as an iPhone or Samsung Galaxy, from Walmart or a third-party site. Walmart bundles refurbished phones in packages with a 30-day Unlimited plan with Straight Talk.

   • You can go into a local Walmart or order from Walmart.com.

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1. 

   1

   Determine if your Straight Talk-compatible phone works on a CDMA or GSM network. This will depend upon both the model of phone and your wireless provider.

   • Phones that work on the CDMA network have a letter "C" in the model number.
   • Phones that work on the GSM network have a letter "G" in the model number.

2. 

   2

   Go to Walmart to purchase a Straight Talk activation pack. You can activate the service faster if you purchase the SIM card and plan card together. Walmart is the official provider of the activation pack.

   • If you find a Straight Talk activation pack at another store, such as eBay, it is a resale product.
   • Some phone models, such as the iPhone 4 and 4S require a micro SIM, rather than a regular SIM.

3. 

   3

   Opt to buy a Straight Talk SIM card from the TracFone website. Go to http://www.straighttalk.com/wps/portal/home/shop and select "SIM Cards" from the drop down list. Follow the prompts to buy your CDMA or GSM SIM card for approximately $15.

   • You can choose to purchase a service plan card that will also be shipped to you, or you can wait and choose a plan on the website, when you activate your plan.

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1. 

   1

   Find the red activation card that came with your SIM card. It lists the serial number you should use during the activation process, in place of your phone’s former serial number.

2. 

   2

   Find the Service PIN on the back of your Straight Talk service plan card. You may have already purchased a $30 or $45 service plan card, if you bought an activation kit from Walmart. If you do not have a service plan card, you can purchase it during the activation process.

3. 

   3

   Go to straighttalk.com/activate once you have purchased received your SIM card. Click "Continue" to start the process.

4. 

   4

   Enter the Serial Number. The following are the different numbers you will need depending upon the type of phone you own:

   • Enter the IMEI/MEID number on the red activation card, if you bought the phone from TracFone.
   • Enter the last 15-digits of your new SIM card, if you have an existing phone, but purchased a TracFone SIM card.
   • Enter the MEID, if you purchased an iPhone through Walmart or the Straight Talk website.

5. 

   5

   Enter the zip code of your main residence.

6. 

   6

   Type in your Service PIN, if you have already purchased your $30 or $45 plan card. Click on the credit card option, if you want to purchase your plan during activation.

7. 

   7

   Create an account. It is necessary to pay each month anew with your credit card and to see details about your plan.

8. 

   8

   Enter your credit card details and choose your plan, if you have not activated a Service PIN. Agree to the terms and conditions.

9. 

   9

   Insert your SIM card when you reach the confirmation page. Wait several hours to 2 days for mobile service to be activated. Try making a call.

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Add New Question

• Question

  I have an LG Straight Talk flip phone. How can the pictures I've taken with phone be retrieved for development, say at Walmart or Walgreen's photo lab?

  

  You could send them to an email address and from there save them to your computer and move them to a flash drive. You can then take the flash drive to wherever you want them printed.

• Question

  How do you find the serial number an an iPhone?

  

  The serial number for an iPhone (on iOS 9) can be found in the Settings under General. Head down to "About" and then scroll down to "Serial Number."

• Question

  Where do I find the SIM card?

  

  You can purchase SIM cards from Walmart or directly from the Straight Talk website. Make sure you purchase the right size card for your phone.

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• Sign up for an auto-refill option, or call to refill your plan every 30 days. With some phones, you can switch between the “All You Need” plan and the Unlimited plan. [2]

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• Call the customer service number, at 1-888-251-8164, if you have any problems during this process. [3]

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• If you have chosen the Unlimited plan, go to your Settings application. Choose the network called “Cellular Data Network” to activate your data plan on your smartphone.

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• Beware that straight Talk plans do not include streaming. If you are using a smart phone, your data use will be limited to certain applications.

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Things You'll Need

• Unlocked cell phone
• TracFone SIM card
• Straight Talk service plan card/Credit Card
• $30-$45 per month

About This Article

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How do I activate this phone?

How do I activate an unlocked phone on Straight Talk?

Can you activate any phone with Straight Talk?

What number do I call for Straight Talk?