Metlife dental insurance phone number for providers

Q: How do I check my Metlife account?

Log in or register at online.metlife.com to manage your account.

Tools for Dentists and Office Staff
MetLife's Preferred Dentist Program
- Benefits of Participation - Learn more about the benefits of participating in the network
- Apply for Participation - Obtain your application
- VerifPoint - Information on the Credentialing Process
- Preferred Dentist Program- Information detailing the program
- Claim Submission Information - Where to submit claims and requests for pretreatment estimates
- Claim Processing and Requests for Pretreatment Estimate Tips - "Helpful Hints" to make claim and requests for pretreatment estimates process more quickly
- Dedicated Service Lines - Get access to all the information you need
- Money Saving Tips - Save money by knowing when to submit x-rays electronically
- Attachments - Service package to submit attachments via the web
- Quality Initiatives Program Overview - Learn more about the MetLife's Quality Initiatives Programs
- Dental Advisory Council (DAC) - Learn who is on the Advisory Council that oversees MetLife�s Quality Initiatives Programs
- Quality Resource Guides / Continuing Education - As an ADA approved provider under its Continuing Education Recognition Program (CERP), see what educational opportunities MetLife can make available to you.
- Forms - Frequently used forms
Dental HMO/Managed Care Plan^
- Benefits of Participation - Learn more about the benefits of participating in the network
- Apply for Participation - Obtain your application
- Dedicated Service Lines - Access to all the information you need
- Forms & Facility Reference Guides - Access frequently used forms and Facility Reference Guides
Health Care Reform
Help / Frequently Asked Questions
- Help - Obtain answers to questions you may have

Table of Contents Show

How do I get someone on the phone with Metlife?
How do I check my Metlife account?
Why can't I access my Metlife account?
How do I cancel my Metlife Insurance?

FAQ FOOTNOTES

1 Savings from enrolling in a dental benefits plan will depend on various factors, including the cost of the plan, how often participants visit the dentist and the cost of services rendered.

2 Based on internal analysis by MetLife.

LEGAL FOOTNOTES

1 Savings from enrolling in a dental benefits plan will depend on various factors, including the cost of the plan, how often participants visit the dentist and the cost of services rendered.

2 American Dental Association; Dentists: Doctors of Oral Health, American Dental Association, Chicago, IL, http://www.ada.org/en/about-the-ada/dentists-doctors-of-oral-health. Accessed February 1, 2021.

3 Your out-of-pocket costs may be greater when you visit a dentist who does not participate in the MetLife network.

4 Savings from enrolling in a dental benefits plan will depend on various factors, including the cost of the plan, how often members visit the dentist and the cost of services rendered. Office visit co-payment may apply. Please refer to your schedule of benefits.

5 Based on internal analysis by MetLife. Negotiated fees refers to the fees that in-network dentists have agreed to accept as payment in full for covered services, subject to any copayments, deductibles, cost sharing and benefit maximums. Negotiated fees are subject to change.

6 Based on MetLife data for a crown (D2740) in ZIP code 06340. This example is used for informational purposes only. Fees in your area may be different.

Group dental insurance policies featuring the Preferred Dentist Program are underwritten by Metropolitan Life Insurance Company, New York, NY 10166.

Dental Managed Care plan benefits are provided by Metropolitan Life Insurance Company, a New York corporation, in NY. Dental HMO plan benefits are provided by: SafeGuard Health Plans, Inc. a California corporation, in CA; SafeGuard Health Plans, Inc. a Florida corporation, in FL; SafeGuard Health Plans, Inc., a Texas corporation, in TX; and MetLife Health Plans, Inc., a Delaware corporation, and Metropolitan Life Insurance Company, a New York corporation, in NJ. The Dental HMO/Managed Care companies are part of the MetLife family of companies. “DHMO” is used to refer to product designs that may differ by state of residence of the enrollee, including but not limited to: “Specialized Health Care Service Plans” in California; “Prepaid Limited Health Service Organizations” as described in Chapter 636 of the Florida statutes in Florida; “Single Service Health Maintenance Organizations” in Texas; and “Dental Plan Organizations” as described in the Dental Plan Organization Act in New Jersey.

Dental benefits are provided by Metropolitan Life Insurance Company (MetLife) or an affiliate of MetLife. Certain administrative services are provided by Careington Benefit Solutions, Frisco, TX (Careington). Careington is not affiliated with MetLife or its affiliates. In certain states, availability of the individual dental product is subject to regulatory approval.

Like most insurance policies, insurance policies offered by MetLife and its affiliates contain certain exclusions, exceptions, reductions, limitations, waiting periods and terms for keeping them in force. Please contact your plan administrator for costs and complete details.

How do I get someone on the phone with Metlife?

To have a MetLife Representative contact you, please call 1-877-638-2862 or fill out the secure form below.

How do I check my Metlife account?

Why can't I access my Metlife account?

Your account will be locked after 100 days of inactivity, and you will be unable to login. If you have previously set up challenge questions you have the ability to reset or unlock your password, or if you have forgotten your username we can remind you.

How do I cancel my Metlife Insurance?

Cancel by phone, by calling 1-800-638-5433 or the specific number for your type of policy. Cancel by email if your specific policy allows it. Write a message that includes your policy information, your name, and the date you would like your policy to end, and a representative will respond to you with next steps.