How to switch cellular plan to new iphone

Congratulations on your new purchase. Below you can find steps to set up your new phone and transfer data and the SIM card from the old one.

Set up without switching

  • Insert the SIM card that came the phone, turn it on, and follow the on-screen steps to complete the initial setup.
  • To get step-by-step instructions, choose your device and click Settings & Tech Specs > Getting Started.

Switch to an Android

Let's set up your new Android phone.

We recommend you transfer your data with the app provided by the manufacturer of your new phone (if they provide one). They can be downloaded on the Play store if they aren't preloaded on the phone. The following is a list of safe apps provided by the manufacturers.

  • Samsung Smart Switch
  • HTC Transfer tool
  • LG Switch
  • OnePlus Switch

If a manufacturer provided app isn't available these steps will help you switch from one Android phone to another:

Old PhoneBackup your data on the old phone by tapping Settings > System > Advanced > Backup.Make sure Backup is turned on.If backup is off: turn it on and wait for the device to backup your data.If backup is on: confirm it recently backed up your data. If your data was not recently backed up, back up the device before proceeding.

New Phone

  1. Transfer your data to the new phone by tapping Settings > Accounts > Add Account > Google.
  2. Sign in to your Google account where your data is backed up.
  3. You will be asked if you would like to download your synced information, tap Yes.
  4. Depending on the amount of data backed up it may take a while to download. You must wait for the download to be complete.

  1. Apple iOS apps cannot be transferred to Android but you may be able to find similar apps at the Play Store.
  2. For easy data transfer steps, see Switch to Android.
  3. Use the SIM card that came with the new phone. See SIM cards for details.
  4. Once complete, follow the setup wizard on the new device.

  1. BlackBerry apps cannot be transferred to Android but you may be able to find similar apps at the Play Store.
  2. You can use BlackBerry Link to transfer your data, pictures, and files to your new device.
  3. Use the SIM card that came with the new phone. See SIM cards for details.
  4. Once complete, follow the setup wizard on the new device.

  1. Windows apps cannot be transferred to Android but you may be able to find similar apps at the Play Store.
  2. You can install Microsoft OneDrive on both devices for easy transfer of photos, documents, and other files.
  3. Use the SIM card that came with the new phone. See SIM cards for details.
  4. Follow the setup wizard and sign into or create a new Android account. You can add your Windows account as an additional email.

Switch to Apple iOS

Let's set up your new Apple device.

  1. Use the Move to iOS app to move your data. Get more information.
  2. Android apps cannot be transferred to Apple devices but you may be able to find similar apps at the App Store.
  3. You can install Google Photos (iPhone) and Google Photos (Android) on both devices on both devices for easy photo transfer.
  4. Use the SIM card that came with the new phone. See SIM cards for details.
  5. Once complete, follow the setup wizard on the new device.

  1. Turn on your new device and place it near your current device, then swipe up on the Hello screen.
  2. On your current device, make sure the right Apple ID is showing on the pop-up and tap Continue.
  3. Use your current device to scan the animation on your new device. Wait for a message that says Finish on New [Device].
  4. On your new device, enter your current device password. If prompted, enter your Apple ID password.
  5. Follow the instructions to set up Face ID or Touch ID on your new device.
  6. If your old device used an eSIM, Transfer Cellular Plan will appear on the new device. Select the phone number to transfer and tap Continue.
  7. Tap Continue on the Transfer Data from [Device] screen to begin transferring your data.
  8. Review and Agree to the Terms and Conditions.
  9. Tap Continue to transfer your Settings from your other iPhone, like location permissions.
  10. Follow the on-screen prompts to set up the following services
    • Apple Pay
    • Cloud Drive
    • Siri
    • App Analytics
  11. If you have an Apple Watch and you're setting up a new iPhone, you'll be asked if you'd like to transfer your Apple Watch. 
  12. Keep your devices near each other and plugged in to power until the iPhone data migration process is complete.
  13. Once complete, tap Continue on both devices.
  14. If you're using a physical SIM, either move your SIM card or transfer it to an eSIM. 

  1. BlackBerry apps cannot be transferred to Apple devices but you may be able to find similar apps at the App Store.
  2. You can use BlackBerry Link to transfer your data, pictures, and files to your new device.
  3. You can install Dropbox (BlackBerry) and Dropbox (iPhone) on both devices to move your photos.
  4. Use the SIM card that came with the new phone. See SIM cards for details.
  5. Once complete, follow the setup wizard on the new device.

  1. Windows apps cannot be transferred to Apple devices but you may be able to find similar apps at the App Store.
  2. You can install Microsoft OneDrive on both devices for easy transfer of photos, documents, and other files.
  3. Use the SIM card that came with the new phone. See SIM cards for details.
  4. Follow the setup wizard and sign into or create a new Apple account. You can add your Windows account as an additional email.

Still need help?

To learn about additional features for your phone, head to Devices, locate your phone, and navigate to the specific procedure or tutorial.

Attachments

How to switch cellular plan to new iphone

  • iPhone_Data_Transfer_Final_1_v2.pdf Preview
  • iPhone_Data_Transfer_(Spanish).pdf Preview
  • Android_Take_A_Way_Final_1_v4.pdf Preview
  • Android_Take_A_Way_(Spanish).pdf Preview

Why did my cellular plan not transfer to new iPhone?

Question: Q: No service on my new phone after transfer Answer: A: You may have only transferred the data from your old iPhone to your new iPhone. You probably did not transfer the cellular service. If you can make and receive calls from your old iPhone then the active SIM card is still in your old iPhone.

How do you switch cellular service on iPhone?

Go to Settings > Cellular, then turn Cellular Data on or off for any app (such as Maps) or service (such as Wi-Fi Assist) that can use cellular data. If a setting is off, iPhone uses only Wi-Fi for that service.

How do I transfer my cellular data to my new phone?

Activate a new Android Smartphone.
Save contacts and content on your old phone using the Transfer Content info..
Power both phones down. ... .
If necessary, insert the SIM card into the new phone..
If necessary; ... .
Follow the on-screen Setup Wizard instructions to activate and set up your new phone..

How do I transfer my AT&T service to my new iPhone?

AT&T Mobile Transfer.
From the home screen, select the. App Store app. ... .
On your old phone, select From this device and follow the steps to generate a QR Code. ... .
On the new phone, select To this device. ... .
Use your new device to scan the QR Code from the old one, which links both devices..