How to cancel amazon order on app

Amazon is one of the largest e-commerce platforms in the world. The website has a strong base in India as well and it sure offers a host of interesting and tempting deals round the clock. This is where sometimes you are tempted to buy a certain product due to its sheer pricing on the platform. However, later on, you think that you don’t really need it. We all have gone through this stage once in a while shopping online. Thankfully, Amazon allows you to cancel your order at any point in time. But how? In this article, we are going to tell you the easy way to cancel your Amazon order from the application and from the website. Here’s how you can do it.

Also Read: Amazon: How to Download Invoice of an Item Ordered on Amazon India App or Website

Amazon allows you to cancel your order right from the application. The process of cancelling an order is pretty simple and you need to follow these steps:

1. Open the Amazon Shopping application on your Android or iOS device.
2. Tap on the hamburger menu at the top-right corner of the application.
3. Tap on Your Orders from the menu. Now, simply search for the order you wish to cancel.
4. Select the Cancel Order button. You can also cancel some items from your order.

Once done, you will get an email confirmation about the cancellation request. The platform will send another to confirm whether your cancellation request has been approved or not.

Also Read: Google Pay UPI Limit: What is the Maximum Money Transfer or Transaction Amount Limit Per Day on GPay

How to Cancel Your Order on Amazon Website

You can also cancel your order by going to the Amazon website. Here’s how you can do it:

1. Go to the Amazon website and log in to your account.
2. At the top-right corner, there will be a Returns & Orders option, click on it.
3. On the ‘Your Orders’ page you will find all the orders. Search for the order you wish to cancel.
4. Now, simply click on ‘Cancel Items’. You will be taken to the next page, where you can select the items that you wish to cancel.
5. Once, you can click on the Cancel selected items and your order will be cancelled.

The platform will notify you about the cancellation of your items within an hour or so. You will get an email confirmation about the cancellation of your items and another email will be sent to confirm whether the order is cancelled or not.

Can We Cancel a Product After It is Shipped?

Yes, you can still cancel a product even after it is shipped. The company allows you to cancel the product even if it is shipped near your location. However, it is important to note that refund will be only provided when the product reaches back to the warehouse. In case you’re still contacted for delivery, you can refuse to accept it.

Frequently Asked Questions (FAQs)

Why can’t I cancel an Amazon order?

If you are not able to cancel a particular item on Amazon, it may be due to the fact that it has been already shipped. In case, you still want to cancel the order, you can go to the Track Package section and then click on Cancel this delivery. If this option is not available, one can simply refuse the package or return it.

Thanks for reading till the end of this article. For more such informative and exclusive tech content, like our Facebook page

It can be frustrating when you order something online and then realize that you don’t actually need it or it was an accidental purchase.

Maybe your kids made an order, you ordered the wrong item, or maybe you just changed your mind and are wondering how to cancel a digital order on Amazon. Whatever the reason, canceling a digital order on Amazon is simple- as long as you know what to do.

In this step-by-step guide, I will walk you through the process of canceling an online order. So if you’re ready to get your money back, keep reading!

• How To Cancel A Digital Order On Amazon App
• How To Cancel A Digital Order On Amazon Prime
• How To Cancel A Digital Order On Amazon Kindle
• How To Cancel A Digital Video Order On Amazon
• How To Cancel A Pending Digital Order On Amazon
• How To Cancel A Digital Pre Order On Amazon
• How To Cancel A Digital Gift Order On Amazon
• Conclusion

It is important to note that the Amazon shopping app does not allow you to cancel digital orders. This means that you will have to cancel your digital order through the Amazon website.

However, if you made an order for items that ship and you would like to cancel it, you can do so through the app as long as it has not entered into the dispatch or shipping process. Follow these steps:

Step 1: Access your Amazon app.

Step 2: Select the the ≡ menu.

Step 3: Click on Your Orders.

Step 4: Choose the order that you want to revoke. Tap Show more items if you can’t see the products or orders you’d like to cancel.

Step 5: Click on Cancel Item or Cancel Order.

Step 6: Click on Cancel Checked Items.

How To Cancel A Digital Order On Amazon Prime

If you haven’t tried to download or watch a Prime Video digital order, you might be able to return it.

Follow these steps when returning an unintended or mistaken Prime Video order:

Step 1: Choose My Stuff, followed by Purchases & Rentals, from the Prime Video app or PrimeVideo.com.

Step 2: Choose the title that you unintentionally bought or rented. The title’s detail page will then load.

Step 3: Do not click the play button after the page loads.

Step 4: Click on Cancel Your Order.

Step 5: From the drop-down menu, select a reason for canceling, and then select Cancel This Purchase.

Your refund is processed using the same payment method that you used to place your order once the cancellation is finished. As part of the refund procedure, the video is also taken out of Your Video Library.

How To Cancel A Digital Order On Amazon Kindle

When it comes to Amazon kindle, you can return any books you accidentally ordered within 7 days. Within 3-5 days, approved refunds are credited to the original payment method. To cancel a digital order on Amazon kindle, follow these steps:

Step 1: Go to Your Orders.

Step 2: Enter the same Amazon account details you used to purchase your content to sign in.

Step 3: Click on the Return for Refund button beside the title you would like to return from the Digital Orders tab.

Step 4: Pick the return reason in the pop-up window, then click Return for Refund.

When it comes to making cancellations on Amazon Kindle, the self-service refund option may be disabled if your account history shows a high percentage of return requests.

This means you will have to contact customer service in order to cancel your digital order and get a refund.

Canceling A Kindle Vella Episode

You can cancel your Kindle Vella episode order within seven days. Your Tokens balance is increased when tokens used for the episode are returned.

To cancel an Amazon Kindle Vella episode, follow these steps:

Step 1: Go to Manage Your Content and Devices.

Step 2: Enter the same Amazon account details you used to buy the episode.

Step 3: On the Digital Content or Digital Orders tab, look for the title.

Step 4: Click Return for Refund from the More Actions menu that appears on the right side of the page.

Step 5: Pick the return reason in the pop-up window, then click Return for Refund.

How To Cancel A Digital Video Order On Amazon

If you’ve accidentally ordered a Video on Amazon and haven’t tried to watch it or download it yet, you can only cancel the order within 48 hours.

Returning an unintended or mistaken Video order can be done by following these steps:

Step 1: Click on Your Orders and access the digital orders.

Step 2: Locate the mistaken order you want to cancel.

Step 3: Select Your Order Canceled.

Step 4: From the drop-down menu, select a justification for the cancellation, and then click Cancel This Purchase.

Your refund is processed using the same payment method that you used to place your order once the cancellation is finished.

As part of the refund procedure, the video is also taken out of Your Video Library. You can place parental controls to prevent your kids from making an accidental order.

How To Cancel A Pending Digital Order On Amazon

A pending order on Amazon means that the order has been placed but not yet processed by the seller. Most times, this happened because the payment method used did not go through.

Orders are marked as “Pending” while Amazon checks the buyer’s payment information. Customers should contact Amazon Customer Service if they contact you while their order is still in the “Pending” status.

The buttons for Confirm purchase and Cancel order will become available in Manage Orders once the payment method has been validated.

The order will also show up in the Orders Report as well as the Unshipped Orders Report. You can cancel digital order at this point, if necessary.

If you want to cancel a pending digital order on Amazon because of an accidental purchase, you can do so by following these steps:

Step 1: Go to Your Orders and locate the pending order you want to cancel.

Step 2: Click on Cancel Items.

Step 3: Select all of the items you want to remove from your order.

Step 4: Click Cancel Items to confirm.

How To Cancel A Digital Pre Order On Amazon

When it comes to pre-orders on Amazon, you can only cancel your order before the release date. Here is how to cancel Amazon digital pre order:

Step 1: Sign into your Amazon account and go to Your Orders.

Step 2: Locate the pending pre-order you wish to cancel and select Cancel item.

Step 3: A pop-up window will appear asking you to confirm your cancellation. Select Cancel Order to confirm.

If you have already been charged or paid for the pre-order, you will receive a full refund.

How To Cancel A Digital Gift Order On Amazon

If you need to cancel a digital gift order on Amazon, you can do so by following these steps:

Step 1: Use the mobile app or the desktop website to log into your account.

Step 2: Find your most recent purchase of gift cards by going to Your Orders.

Step 3: You will still have the choice to cancel your order even if it hasn’t been delivered yet.

Conclusion

So, can you cancel an Amazon digital order? Yes, you can. When you need to cancel Amazon digital order, there are a few cancellation options and ways to go about it.

Depending on what you ordered and when you ordered it, you may be refunded through the Amazon refund process.

I hope this article was helpful in showing you how to cancel a digital order on Amazon if you accidentally purchased it. Whether it’s a Kindle Vella episode, video, pre-order, or gift card, there are easy steps that you can follow.

If you encounter any problems, feel free to reach out to Amazon Customer Service.

Omar is the Founder of OJ Digital Solutions, an agency helping Amazon sellers 2X their conversion rate by optimizing their product listings. He also speaks 7 languages and has his own website teaching people how to build profitable blogs.

How do I cancel orders on Amazon app?

Why is there no option to cancel my Amazon order?

Can you cancel an Amazon order after you've been charged?