How do i check my united healthcare otc card balance

Yes. If it’s more convenient for you, you can also buy OTC products at a non-participating store and ask us to reimburse you.

To request reimbursement, please follow these steps:

• Submit an original itemized receipt showing the items you bought. The receipt must include the store, the city or town where you bought the item, the date of purchase, the specific name of the product(s) that were bought, and the price paid.
• Your request must include information about you, so we know where to send your payment. Please be sure to include:

1. 1. 1. Your name and member ID number.
      2. The complete address where your reimbursement should be sent.
      3. Your phone number, so we can contact you if there are any questions about the information you submitted.

All requests for reimbursement should be sent to the following address:

VNSNY CHOICE Total
ATTN: OTC Reimbursement
220 East 42nd St
New York, NY 10017

Or faxed to: 1-646-524-8338.

All requests must be submitted within 60 days of when the item was bought. Please allow up to 30 days to process your request and have a check mailed to you.

For details, call us or check out the 2022 OTC and Grocery Program Catalog.

Posted: March 08, 2022

Last updated date: July 12, 2022

It seems like the prices of everything just keep going up these days. But it’s people on a limited income who really feel the squeeze. Even buying necessities like over-the-counter (OTC) health care products and food can be a challenge. So for those who have both Medicaid and Medicare, a dual health plan can provide welcome relief.

Dual health plans are for people who are dually eligible for both Medicaid and Medicare. Dual health plans include many extra benefits that can make life easier for low-income individuals. Credits to buy OTC products and covered groceries is just one example. See all the other benefits dual health plans may offer.

 Everything you need to know about Dual Special Needs Plans in one, convenient guide.

The OTC+Healthy Food benefit helps UnitedHealthcare members stretch their dollars

What can you buy with the OTC+Healthy Food benefit?

OTC+Healthy Food is a valuable benefit that’s included with dual health plans from UnitedHealthcare.* This benefit gives our members credits to buy OTC products and covered groceries at many retailers. The credits are loaded on a prepaid card, which members can use to pay at checkout. They can spend all their credits on healthy food, all on OTC products or some of each. Either way, members get the items at no cost to them.

Pain relievers, cough drops and other OTC medicines

Toothbrushes, toothpaste and other dental needs

Fruits and vegetables

Meat, poultry and fish

Eggs, cheese, milk and other dairy products

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Buy hundreds of everyday OTC health-related items

If you had a dual health plan, you could use your OTC+Healthy Food credits to buy a wide range of OTC products you may need. Approved products may include:

• Vitamins and supplements
• Pain relievers, cough drops and other OTC medicines
• Toothbrushes, toothpaste, denture cream and tablets
• Cleansing wipes and bladder control pads
• Bandages and first aid supplies
• Stomach remedies and more
  

Fill your basket with healthy foods

With your OTC+Healthy Food credits, you could buy a wide range of approved groceries, like:

• Fruits and vegetables
• Meat, poultry and fish
• Eggs, cheese, milk and other dairy products
• Beans, bread, cereals and pasta
• Supplemental drinks like Boost® and Ensure®
• And much more

Already a UnitedHealthcare dual plan member?

Where can you spend OTC+Healthy Food credits?

OTC+Healthy Food credits are accepted at many stores, from small corner shops and neighborhood stores to large national retailers like Walgreens and Walmart. You may also be able to get your groceries delivered from Walmart.com or use other home delivery options from Mom’s Meals.*

With most dual health plans, you can also order OTC products through a catalog. When you order online or by phone, the items will be mailed to you and delivered right to your door.

*Benefits vary by plan and service area. Limitations and exclusions apply. For details about the exact OTC+Healthy Food benefit included with your 2022 Dual Special Needs Plan, call the number or visit the website printed on the back of your OTC+Healthy Food card.

Dual-eligible or Medicaid plan benefits can change depending on where you live. Search using your ZIP code to find the best plan to meet your health care needs.

How do I check my OTC card balance?

How do I check my healthy groceries card balance?

What foods can I buy with my healthy food card?

How do I use my healthy benefit card at Walmart?