How do i check my gift card balance american express

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Purchasing an American Express Gift Card online simple, quick, and secure (IN). Simply select the amount you wish to purchase and then complete the transaction using one of our numerous safe payment methods.

Your Amex e Gift Card will be emailed to you immediately and is ready to use. There’s no need to leave the house, and there’s no need to wait!

American Express Gift Cards can be delivered to the purchaser or the recipient. American Express® Business Gift Cards can only be shipped to the business entity that placed the order.

You cannot ship Gift Cards to PO Boxes, APO or FPO addresses, or international addresses.

Delivery time depends on the shipping method selected. You can opt for Rush (2-3 business days), Expedited (3-4 business days), or Standard (5-6 business days).

If you selected a shipping method that has a tracking number it will be emailed once the order ships.

How to check your Amex Gift Card balance:

1. Visit: www.balance.amexgiftcard.com.

2. Sign in by entering your gift card’s 15-digit card code, expiration date, and security code.

3. To register, please enter your email address (optional).

4. Click “Sign In” after checking the verification box.

5. Alternatively, dial +1-888-846-4308 to reach Amex Customer Service.

Why doesn’t my American Express user ID work on AmexGiftCard.com?

AmexGiftCard.com is a separate website with its own user ID and password, and therefore your American Express user ID cannot be used to sign in to the site. Once you create your user ID and password on AmexGiftCard.com, you can sign in to the website and view past orders placed after July 17, 2018, modify personal information, and create an address book for future orders.

How do I activate my Amex Gift Card?

If your Gift Card was purchased at AmexGiftCard.com, in most cases, the Card is ready for use immediately. You may activate your Card by signing in to https://balance.amexgiftcard.com with your Card details or by calling the toll-free number listed on the back of your Card. You will need to provide your Card number, valid thru date, and security code located on the back of your Card.

We recommend that you sign your name on the back of the Gift Card, and record the following information in case your Gift Card is ever lost or stolen: Gift Card number, 4-digit Card Identification Code on the front of the Card, 3-digit Card Security Code located on the back of the Card, Customer Service phone number.

What do I do if my Gift Card is lost or stolen?

If you believe that your Card has been lost or stolen, you need to notify us immediately by calling 1-888-846-4308. You will be asked to provide us with the Card number and other identifying information. We cannot provide a replacement Card unless you provide your Card number and all other requested information. If our records show a balance remaining on the Card, we will cancel the lost Card and issue a replacement Card to you in an amount equal to the remaining balance.

How do I use my American Express Gift Card to shop in-store?

1. Be sure to know your balance before you shop. Check your balance at https://balance.amexgiftcard.com or call 1-888-846-4308. To use your Gift Card along with another form of payment, just tell the cashier how much you want to apply to each payment type.

Please note, not all merchants allow split payment transactions and some transaction types require a hold of up to 20% above the purchase amount.2. Swipe your Card and select Credit on the keypad.

Your American Express eGift Card can also be used in-store to pay when added to digital wallets: Apple Pay®, Samsung Pay, and Google Pay.

How do I use my American Express Gift Card to shop online?

1. Make sure the balance of the American Express Gift Card is more than the entire cost of the purchase, including taxes.

Please note: some transaction types require a hold of up to 20% above the purchase amount.2. Select ‘Credit’ or ‘Debit’ as the payment method (Do not select ‘Gift Card’).

3. In the Payment Method section, enter the card information as you would a credit or debit card

4. In the Billing Address section, please fill in your name and address

American Express Gift Cards are pre-paid cards that can be used for in-store and online shopping almost immediately after their purchase. In the past, to use your American Express Gift Card online, you had to follow a registration process to add your billing address to the card. That is no longer the case.

Making online purchases

To make your purchases with an American Express gift card, the process will be the exact same as if you were to use your personal debit card. You would enter in your name, billing and shipping addresses (just use your shipping address for both), the gift card number (15-digit number on the front), card expiration date, and the 4-digit security code (located on the front of the card).

Just like when using your personal debit card, your purchase will not be approved if there are insufficient funds on your American Express Gift Card. Thus, you have to make sure that your purchase is for an amount equal to or under the balance available on your gift card, unless the online merchant allows splitting the charges over multiple payment cards.

Tips to keep in mind when using your American Express Gift Card

These are important tips to keep in mind when making purchases with your American Express Gift Card either online or in stores:

1. Check your balance

   You can check your balance on the AMEX Gift Card at any time by going online to AmexGiftCard.com/Balance and entering the card number and the security code, located on the front of the card, or by calling Amex Customer Service at the number retrievable on the back of the card (or try 1-888-846-4308).

2. Remember your balance when making purchases

   Just like when using your personal debit card, your purchase will not be approved if there are insufficient funds on your American Express Gift Card. Thus, you have to make sure that your purchase is for an amount equal to or under the balance available on your gift card, unless the online merchant allows splitting the charges over multiple payment cards.

3. Be aware of pending transactions

   When checking the balance on your American Express Gift Card, be aware of pending transactions. Keep in mind that your gift card balance may show a higher balance than what was spent because some online merchants do not charge the card until the merchandise ships.

4. When using the gift card at a gas station be aware of the balance

   If you use the American Express Gift Card to buy gas from an automatic self-serve pump, the gas station may try to obtain an authorization for an amount higher than the balance on the gift card in order to make sure the full amount is paid. Therefore, when using an American Express Gift Card to purchase gas, it’s best to prepay for gas inside the gas station with a cashier.

5. Know the American Express Gift Card restrictions:

   Your gift card cannot be used for certain transactions such as:

   • ATM withdrawals
   • Recurring bill payments (utility bills or subscriptions)
   • Reservations and deposits (hotel reservations or car rental reservations)

   Finally, please keep in mind that you cannot “charge back” the purchases you make using your gift card. This means that any cancellations would need to be taken up with the merchant.

6. Write down the card number

   Write down the AMEX gift card number and the security code and keep it in a safe place so that if your American Express Gift Card is lost or stolen you can call American Express customer service immediately regarding a replacement at the number listed on the information sheet that came with your card (or try 1-888-846-4308). Please note that you will not be reimbursed for any funds on the card that were used before contacting American Express.

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