Why did find my friends stop working

Why did find my friends stop working
User Concern

“I added my friend to the Find My Friends app, she also added me, and everything worked fine until two days ago. Now it just keeps saying 'Location not available'. Any idea on how can I fix this?”

The Find My Friends app utilizes GPS to help you locate friends or family members and can be useful in a number of situations. You can use it to locate your friends when you are unable to reach them. And parents can use the app to find their children's exact location and keep track of what they are up to .

Why did find my friends stop working

However, the Find My Friends app can be subject to a number of issues that may prevent it from operating correctly. One of the most popular is the Find My Friends location not available issue. In this article, we are going to address this issue and provide you with solutions that can help you fix it with ease.

Part 1. What Does No Location Found Mean on Find My Friends?

If you always see ‘no location found’ on Find My iPhone app, you should notice that that there might be something wrong. Find My iPhone app is based on GPS and the location service, if there is any issue, the app will ddress a few tweaks.

Part 2. Why Does My Find Friends Say Location Not Available?

It is important to address the main causes of this issue to prevent it from happening again. So, before we get to the solutions, let's first learn some of the reasons why it may happen:

  • The date on your Friend's iOS device may be incorrect.
  • Your friend's device may be turned off or not connected to Wi-Fi or cellular.
  • It is also possible that your friend has turned off "Location Services" on the device.
  • Your friend could be in a region or country where Find My Friends is not available.
  • The Find My Friends app may also not work if your friend has enabled the "Hide My Location" feature.

Part 3. 5 Common Checks to Fix Find My Friends Location Not Available

The following are just some of the common checks you can try to address this problem. They range from the easiest to the most complex.

3.1 Check Internet Connection

When the Find My Friends app is not working normally, the first thing you shoud check is the internet connection. Go to Settings > Wi-Fi/Cellular Data to turn it on and off. If you're connected to a Wi-Fi network, ensure that your device is within the Wi-Fi range.

Why did find my friends stop working

3.2 Check If Your Friend Has Turned On Share My Location

You can also check whether your friend has turned on Share My Location in the Find My Friends app. To do that, open the app and then tap on your photo at the bottom of the screen. Then enable "Share My Location" to have the problem fixed.

Why did find my friends stop working

3.3 Check If Your Friend Has Turned Off Location Services

You should also check if your friend has turned off location services which may prevent you from finding them. To do that, head to Settings > Privacy > Location Services > Find Friends. If it is off, turn it on.

Why did find my friends stop working

3.4 Check If Your Friend Is Signed In to Find My Friends

For Find My Friends to work, your friend needs to sign into the app to share the location with you. You can check if they are signed in from within the Find My Friends app.

Why did find my friends stop working

3.5 Check If Find My Friends Is Supported in Their Country/Region

The Find My Friends app is not available in all countries due to local laws and technical limitations. It is therefore possible that the app is not working because the device may be in a region where the feature is unavailable.

Part 4. 6 Best Solutions to Fix Find My Friends Location Not Available

Having problems using Find My Friends? Don't worry. This part will walk you through 6 effective solutions to fix the issue and get the app running again.

4.1 Fix Find My Friends Location Not Available without Data Loss

If your friend turns on Location Services, connects to the internet or corrects the date on the device, the Find My Friends app should work normally. But if you continue to get this same error over and over again, you may need a permanent solution. One of the best solutions for this and all other highly problematic iOS related issues is to use FoneGeek iOS System Recovery (iOS 16/15 supported). This third-party iOS repair tool can easily eliminate any software bugs that may be causing this error without data loss.

Why did find my friends stop working
   
Why did find my friends stop working

Here's how to use FoneGeek iOS System Recovery to fix Find My Friends Location not available issue:

Step 1: Laucnh this iOS repair tool after installing it on your computer and then choose "Standard Mode" to continue.

Why did find my friends stop working

Step 2: Then connect your iPhone to the computer using USB cable and click on "Next". Wait for the program to detect the device.

Why did find my friends stop working

Step 3: Once the device is detected, FoneGeek iOS System Recovery will detect the latest firmware for the device. Simply click "Download".

Why did find my friends stop working

Step 4: As soon as the firmware download is complete, click on "Fix Now" and the program will begin fixing the device automatically. The device should restart when the process is complete.

Why did find my friends stop working

Try using Find My Friends as soon as the device restarts. Now this feature shall work normally as usual.

4.2 Quit Find My Friends App and Open It Again

The easiest method you can try to fix the Find My Friends location not available error is force closing the app on your iPhone. Then open the app and log in again.

4.3 Quit GPS or Location Services and Enable It Again

Find My Friends will not work without Location Services since it utilizes GPS. Therefore, you may be able to fix the location not available issue by simply turning off GPS or Location Services on the device.

Go to Settings > Privacy > Location Services and toggle it off. Quit the Find My Friends app, wait for a few seconds and then enable the Location Services again.

Why did find my friends stop working

4.4 Correct iPhone Date and Time

As we mentioned before, Find My Friends will not available if the date and time are incorrect on your friend's device. To fix this problem therefore, you can ask your friend to correct the dateon the device.

Just go to Settings > General > Date & Time to check the Time Zone and correct it. Also, it is recommend to turn on the "Set Automatically" option. This way, when connect to a Wi-Fi network, the iPhone will automatically update the date and time and Find My Friends will begin working normally again.

Why did find my friends stop working

4.5 Enable Share My Location

To adequately use Find My Friends, you must have enabled Share My Location in iCloud. Here's how to check and enable this feature if you haven't already:

  1. On your iPhone, open the Settings app.
  2. Go to iCloud and then click on "Share My Location".
  3. Make sure that "This Device" is set underneath and then toggle it ON to enable Share my Location.

Why did find my friends stop working

4.6 Restart the iPhone

Restarting iPhone is a great way to refresh the device and make Find My Friends location become available again. Here's how to do it:

  1. For the iPhone X and later, press and hold the power button and any of the volume buttons until the slider appears on the screen. For older iPhone models, press and hold the power button until the slider appears.
  2. Swipe on the slider to turn off the device.
  3. Wait for some time and then turn on the iPhone to see if the problem has been fixed.

Why did find my friends stop working

Conclusion

The solutions above will come in handy when you're faced with the problem of "Find My Friends location not available". Most of the time, it is a simple issue that can be fixedeasily with one of the solutions above. If the problem persists however, we recommend that you use FoneGeek iOS System Recovery that can easily eliminate any software bugs that may be causing the issue.

Why did my Find My Friends stop working?

Issues with Find My Friends not working can be caused by glitches in the app. These can usually be resolved by restarting the app. You can simply swipe up on the app from the app selector screen to quit it. If you are on a Mac, you can quit an app by pressing Command + Q.

Why is Find My iPhone not updating someone's location?

Make Sure Location Services is Turned On. Sometimes, the Location Services may be turned off on your device. In this case, you will not be able to update real-time locations with others. You can solve this issue by going to Settings > Privacy > Location Services.

Why can't I see someone's location on Find My Friends?

The Location Services are also turned off on the friend's device. Your friend hasn't signed in to the service. The location of your friend is in a country or region where Apple doesn't provide this feature. There is a glitch in your phone.

Why is a person's location not updating?

Ensure Location Services Are Enabled You'll need to check and enable the most basic setting to share your live location is location services. The Android phone or iPhone won't share your live location unless you enable your phone's location services.