Samsung front load washer fabric softener not dispensing

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Why is my Samsung washing machine not dispensing fabric softener?

Clean the detergent drawer. The detergent drawer should be cleaned periodically, to prevent residue from building up and preventing issues with dispensing detergent, fabric softener, or bleach.

Why isn't my washing machine dispensing the fabric softener?

Check if there's any problem with the water supply. Dispenser draw may be clogged, try cleaning the dispenser. If the water supply is normal but the fabric softener is not being dispensed, dispenser draw may be clogged, try cleaning the dispenser.

How do I unclog my fabric softener dispenser?

Set the dispenser in a bucket or wash tub. Add enough warm water to cover the dispenser. Mix in a tablespoon or two of liquid laundry soap, swirling it into the water with your hand. Allow the dispenser to soak for 10 minutes or so, touching the fabric softener buildup to see if it has loosened.

Why is my fabric softener slot full of water?

It is normal to see water in the fabric softener compartment. This is a result of the siphoning action of the dispenser drawer.