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At a glance Sometimes we send you information about offers and products we think you might be interested in. You can choose which types of communications you want to receive from us: email, phone call, text, or direct mail. We can’t control marketing communications you receive from other companies, but this article includes tips to manage those. Want to opt out? You got it.You can opt out of some or all of our marketing email, phone, text, or direct mail communications. And that’s true whether you’re a customer or not. See the instructions below for each of our brands. Once you’ve submitted your request, please allow up to ten business days for us to stop sending you offers. If you’re a customer, you’ll still get important account information you need such as invoices as well as customer service and transactional notices. Update your marketing preferencesLog inLog in to the Privacy Dashboard. Click “Update marketing preferences” and follow the instructions. Call usDial 611 from your T-Mobile phone or 1-800-937-8997 from any phone to talk with Customer Service about opting out of our marketing communications. Email or text usYou can opt out directly from our marketing messages by clicking the “unsubscribe” link at the bottom of our emails or by texting “STOP” to our text messages. Log inLog in to the Privacy Dashboard. Click “Update marketing preferences” and follow the instructions. Call usDial 611 from your Metro by T-Mobile phone or 1-888-863-8768 from any phone to talk with Customer Service about opting out of our marketing communications. Email or text usYou can opt out directly from our marketing messages by clicking the “unsubscribe” link at the bottom of our emails or by texting “STOP” to our text messages. Email or text usYou can opt out directly from our marketing messages by clicking the “unsubscribe” link at the bottom of our emails or by texting “STOP” to our text messages. Call usDial 611 from your T-Mobile phone or 1-866-482-2003 from any phone to talk with Customer Care about opting out of our marketing communications. Submit formEven though you’re a Sprint customer, you can use the T-Mobile opt-out formto change your preferences. Email or text usYou can opt out directly from our marketing messages by clicking the “unsubscribe” link at the bottom of our emails or by texting “STOP” to our text messages. Call usDial 1-888-211-4727 to speak with a Customer Care representative. More ways to opt out from T-Mobile or MetroIf you’re not a customer or if you’re receiving marketing communications at an address or phone number not shown in your customer profile, please follow the instructions in the T-Mobile opt-out form or the Metro by T-Mobile opt-out form. Marketing from other companiesNote that most marketing communications you receive on your device are sent by other companies (third parties) and not sent or authorized by T-Mobile . Be mindful of sharing your mobile number or other contact information. There’s always a chance you could receive unwanted calls, text messages, or e-mails. If you’d like to add your number to the National Do Not Call Registry, call 1-888-382-1222, or sign up at donotcall.gov. Report spam calls and textsIf your number is on our do-not-call list for any of our brands and you receive a marketing call from someone trying to sell you our products or services, please tell us at . You can also report SPAM text messages by sending a text to 7726. Include as much information as possible, especially Caller ID information and the specific offer made during the call or text.
Is 611 Metro PCS customer service?In store. Online. By calling 1-888-8metro8 (1-888-863-8768)
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I am traveling internationally and must have Wi-Fi to call to US for free. What options do I have?. Is T Mobile 24 hour customer service?Your Team of Experts is typically available 24 hours a day, 7 days a week. However, due to recent COVID-19 guidelines, we're temporarily adjusting hours to help keep your team safe. You may still contact them between the hours of 4:00AM to Midnight PT.
What is tmobile customer service?General contact information
Please call 1-800-937-8997 or 611 from your T‑Mobile phone. You may also write to T‑Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 87176-7380.
What number do you call to activate Metro phone?Visit a store or call 1-888-8-METRO8 to activate your device.
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Metro by t mobile number customer service
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