I am not receiving emails on gmail

October 21, 2022 | by: | NL DE

There could be a number of reasons why your G-mail account is not receiving emails. Each e-mail you receive takes up a bit of space. If your Google account runs low on its storage, you won't be able to receive new e-mails. It is possible that you have the wrong Gmail settings or a rather slow internet connection. Gmail problems are in any case different from Yahoo problems or Hotmail problems. Let's swiftly go through some G-mail specific points that are likely to fix your G-mail problems.

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1. CHECK THE GMAIL SERVERS (GOOGLE)

Google servers may be down due to maintenance or unplanned issues, but it is very rare. Google's Workspace Status. Check to see if Gmail was down in the past. If Google's servers are unavailable temporarily, your email might not have been received correctly. In such instances, we recommend asking your sender to resend the email to you.

2. SEND YOURSELF AN EMAIL

Sending an email is another simple way to troubleshoot. Send yourself two emails. One with your Gmail account, and one using another email service such as Yahoo or Hotmail. If you receive emails from yourself, it is possible that the email problems you are experiencing are isolated.

3. CHECK SPAM FOLDERS

Make sure to check your spam folders. Google filters spam emails automatically, so you might not get the email you expect. When you open Gmail, it's in the left-hand corner of your screen. Your antivirus may have an email filtering function that allows you to see which emails are available.

4. CHECK TRASH

Also, check your trash. It is possible that you have misclicked or deleted an email you intended to delete. This is a common issue for antivirus software, which deletes email it considers viruses.

5. CHECK ALL MAIL

You will find the All Mail option on your left-hand side. This tab displays all your E-mail information. If you can't find the email in the Trash, Spam, or Mail, the All Mail tab might have it. You can also store archival emails here. Simply swipe left or right to archive an email.

6. USE ANOTHER BROWSER

Try a different browser if you have not found your email yet. Gmail is only compatible with four browsers. However, you should be able to open it on any one of them. Google Chrome, Firefox or Safari are all options for opening Gmail. These browsers must have JavaScript and cookies enabled. You can also open your Gmail from your phone's browser if you're using the Gmail-App. Gmail can sometimes have problems with syncing and receiving email in real-time.

7. UPDATE GMAIL-APP

Always ensure that your apps are current. You can update your Gmail app via the App Store and Google's Play Store. A broken Gmail app could cause syncing problems and other issues that can lead to the loss of some of your email.

8. OPEN MAIL ON A PC

Of course Gmail is also available on computers and smartphones and that is an excelent way to check in case there are issues. Your browsers on your computer are always current, unlike your phone's app. This makes it more reliable, especially when you have connectivity issues or network problems.

9. IS GMAIL STORAGE FULL?

Unlimited storage is not free. Gmail has a storage limit and you will stop receiving messages once you reach it. Open your Google Drive to check the storage space in your account. The right side of the screen will display your storage space (which should be at least 15 GB for free users). To clear out your storage space, delete files from Google Drive and emails from your Trash.

Your emails are not automatically deleted by Gmail if you put them in the Trash. Google will keep it for you for 30 calendar days before they delete it. It takes up space and will be in the Trash forever. This is how to recover all deleted emails from Gmail.

10. LOGGING OUT AND BACK IN

Logging out and back in to your Gmail account can help you troubleshoot the issue. Forcefully sync your Gmail to Google's servers will solve the problem. This will show you any missing emails.

11. GMAIL FILTER SETTINGS

Filtering your emails is essential, especially when spam email starts coming in from bots and advertisers. It is possible that the email you are expecting to receive has been filtered.

Gmail's mobile app settings are very limited. It's better to use your computer. You can also open Gmail from your smartphone's browser app if you don’t have a computer. Make sure you tick the "Show desktop edition" option in your browser app.

You can access this information from your computer:

1. To access your Settings, open your Gmail account. Click on the gear icon in the upper-right corner.
2. Click on the "See All Settings" button.
3. Click on "Filters & Blocked Addresses".
4. Check the email addresses you have created filters or blocked. You can unblock or remove filters from the email address that you wish to receive emails.

We recommend asking your sender to resend the email(s). Theyl should be delivered to your Gmail account without any problems now.

12. TRY DISABLING ANTI-VIRUS ON PC

This is only for those who use IMAP on a Windows desktop client (PC/Laptop).

Antivirus programs often have an email filtering function. Your antivirus will filter out any emails it believes are malicious or potentially dangerous. This feature can be disabled from your antivirus program. You can either refresh Gmail, or ask the sender to resend it.

You can also stop your antivirus program running on Startup by using the Task Manager.

1. To open the Task Manager, press Ctrl+Shift+Esc
2. Look for your antivirus software by going to "Startups".
3. To stop your antivirus program from starting on startup, right-click it and choose "Disable".

Try restarting your computer to see if it fixes your email problem. Ask the sender to resend your email. Once you have resolved your issue, make sure to turn on your antivirus. It can be restarted by following the same steps but clicking on "Enable".

13. ASK GOOGLE

If the problem is still there, please contact Google Help. Note that the correct URL for Google Help is the one I just gave you. Beware of searching in Google for "Google helpline" or anything similar and not to end up on a scammersite of callcenters in India that will try to steal your money.