How to set up a new phone with verizon

Activation steps for new customers

Table of Contents Show

Activation steps for new customers
Step 1: Back up contacts and content from your old phone
Step 2: Activate and set up your new smartphone
Activation steps for upgrading customers
5G Ultra Wideband smartphone customers:
Step 1: Back up contacts and content from your old phone
Step 2: Activate and set up your new smartphone
2.Activate and setup your device.Step 2 Activate and setup your device.
3.Need more help?Step 3 Need more help?
Smart Setup FAQs
How do you activate your phone on Verizon?
Do I need to call Verizon to activate my new phone?
Can I switch phones on Verizon myself?
How do I transfer service from one Verizon phone to another?

Step 1: Back up contacts and content from your old phone

Step 2: Activate and set up your new smartphone

Turn on your new phone and follow the onscreen instructions.

The status bar on your phone will let you know when you’re sending or using data on our 4G LTE or 5G Ultra Wideband (5G UWB) network.

Activation steps for upgrading customers

5G Ultra Wideband smartphone customers:

Be sure to use the SIM provided or pre-installed in your device. Using a previous SIM may result in your phone not properly activating.

Step 1: Back up contacts and content from your old phone

Step 2: Activate and set up your new smartphone

Turn on your new phone and follow the onscreen instructions.

2.Activate and setup your device.Step 2 Activate and setup your device.

Power on your new device, transfer data, and get it set up.

3.Need more help?Step 3 Need more help?

We've got you covered. With 30 days on us, you have access to 24/7 live messaging support with Tech Coach experts for additional assistance to setup your new device. Verizon Mobile Protect customers also get phone support with our Tech Coach experts.

If you require in-person assistance, visit your nearest Verizon Store. Find a store.

Smart Setup FAQs

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(Video Length- 3:11 )

Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.

To follow along step by step with the video, go to your My Verizon Activate or Switch Device page. You'll need to sign in first to get started.

Once you've activated your device, check out Top 10 Things to Do With Your New Smartphone for valuable information on getting up and running quickly.

How do you activate your phone on Verizon?

Go to vzw.com and sign into My Verizon account. Once signed in, select Devices from the My Verizon Navigation and choose Activate or switch device. From here, you will be able to activate a device you already own. You have the option to Activate on an existing line or Activate on a new line at the top of the page.

Do I need to call Verizon to activate my new phone?

Activating your new replacement phone Please call Verizon Wireless customer service at 1-800-922-0204.

Can I switch phones on Verizon myself?

Yes, if the device you want to switch to is no longer active on the account, you can switch to it. Note: You won't be able to switch a device if it is active on a different account, if there's still a balance due on it or if fraudulent activity is associated with its Device ID.

How do I transfer service from one Verizon phone to another?

To transfer ownership of a line through VZW.com, log into My Verizon. From the "Account" drop down menu, under My Devices, select Transfer your service. This will take you to the Transfer Your Service overview page, click Start the transfer to initiate the process of transferring ownership of your wireless number.