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Further SupportIf you need assistance changing your temporary voicemail message, please email our Service Desk at Video TranscriptHow to change the temporary voicemail message: If you wish to record a temporary greeting, dial the Panasonic voicemail extension number, which is usually 500. You’ll be given a list of options. You’ll be selecting option 4, then option 1, and then option 5. [Voicemail] You have zero new messages. To listen to new messages, press 1. To deliver a message, press 2. To listen to old messages, press 3. For mailbox management, press 4. *4 is pressed* To change the personal greeting, press 1. *1 is pressed* To change the no-answer greeting, press 1. To change the busy-signal greeting, press 2. To change the after-hours greeting, press 3. To change the caller ID greeting, press 4. To change the temporary greeting, press 5. *5 is pressed* Temporary greeting is not recorded. Record greeting at the tone. To end recording, press 1. To pause and restart recording, press 2. [Sarah] Hi, you’ve reached Sarah. I’m on holiday today, but will return tomorrow at 8.30am. Please leave a message and I’ll return your call tomorrow. Thank you. [Voicemail] To review, press 1. To accept, press 2. *2 is pressed* Recording accepted. This greeting will overwrite the message that you already have until you’re back from leave. When you return, simply dial the voicemail extension number, and at that point, you’ll be asked to remove your temporary greeting. Just follow the prompt to remove the greeting. [Voicemail] Temporary personal greeting is activated. To turn temporary personal greeting off, press 1. *1 is pressed* Temporary personal greeting is deleted.
Further SupportIf you need assistance changing the basic settings on your voicemail system, please email our Service Desk at Video TranscriptHow to change basic settings on your voicemail system: To record a personal greeting on your Panasonic Voicemail System, dial the Panasonic extension number for voicemail, which is usually 500. You’ll be given a list of options. You’ll be selecting option 4, then option 1, then option 1. [Voicemail] You have zero new messages. To listen to new messages, press 1. To deliver a message, press 2. To listen to old messages, press 3. For mailbox management, press 4. *4 is pressed* To change the personal greeting, press 1. *1 is pressed* To change the no answer greeting, press 1. *1 is pressed* No answer greeting is not recorded. Record greeting at the tone. To end recording, press 1. To pause and restart recording, press 2. [Sarah] Hi, you’ve reached Sarah. I’m unavailable to take your call at the moment, but please leave your full name, telephone number, and a brief message. I’ll return your call as soon as possible. *1 is pressed* [Voicemail] To review, press 1. To accept, press 2. *2 is pressed* Recording accepted. The following instructions about the operation of a Panasonic Answering machine applies to most models. Select your model from the list below for specific operation instructions. If your model is not listed or for specific models instructions Refer to your models Operating Manual. Select a question, then press "Confirm". Using a Panasonic telephone, you can receive two different types of voice messages: An answering machine message is stored on your telephone’s built-in recording device. When you have a new answering
machine message: Voicemail Is a service offered by your telephone provider. Messages are stored in their system and accessed remotely. When you have a new voicemail: Note: Because telephone service providers sometimes bundle services, you may not receive an indicator on your telephone when you
have a voicemail. In this case, you will need to contact your telephone service provider to see what services you have and how to access them. At any time you can turn off your answering machine and utilize only voicemail. Contact your telephone service provider to disable your voicemail service. Use both your Answering machine and VoicemailIn this case, if you are on a call or the answering machine is already recording a message and you receive another call, the third caller is able to leave a voicemail message. If you are not on a call or the answering machine is not recording a message, the caller can leave a message on the answering machine
How to turn the Answering Machine OnOn the Base unit Press the [ Answer ON/OFF ] button. On a handset To turn on
To turn off
Note: When the answering system is turned on an answer on indicator or answer on light is displayed.How to Set the Ring CountYou can adjust the ring count on your phone before built in answering machine picks up. On the Handset Examples of Menu Button Location
When “Toll saver” is selected, the unit’s answering system answers at the end of 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages, you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call. Example of programming, model in video KX-TGD59x series buttons and displays vary by model. For more example videos on how to set the answering machine ring count Refer to our video library. How to Record A Greeting MessageYour own greeting message can be set up through the handset only. To record the greeting message;
Example of programming, buttons and displays vary by model. Model shown is for models using handset KX-TGFA30 For more example videos on how to set the answering machine ring count Refer to our video library. How to use the Default (Pre-recorded) Greeting MessageIf you erase or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message. If you want to use a pre-recorded greeting message once you record your own greeting message, you need to erase your own greeting message.
Example of programming, buttons and displays vary by model. How To Remotely Access Recorded MessagesUsing a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. To prevent unauthorized access to this product, we recommend that you regularly change the remote code. The default code for accessing the answering machine remotely is "111". To program your own code, perform the following steps on the handset or the base unit; Examples of Menu Button Location
Please note that the remote code can only be changed using the Panasonic phone and cannot be changed remotely. Using the answering system remotely
Example of programming, buttons and displays vary by model. How to turn off Call screeningThis feature allows you to monitor a message from the handset's speaker when the answering system is recording a message. Single line telephones - Call screening on handsetOn the handset
Single line telephones - Call screening on Base UnitOn the handset
Dual line telephones - Call screening on handsetOn the handset
How to listen to messagesWhen new messages have been recorded the message indicator to the base unit flashes and "New Message" is displayed. From the Base unit
Operating the answering system during playback Controls
Listening to messages on the handsetWhen new messages have been recorded, “New message” is displayed.
Operating the answering system during playback Controls
How to erase MessagesThe following information applies to single line telephones. For multi-line telephones Refer to your models Operating Manual. On the Base unit.
Note: [ ERASE ] button may also be labeled as [ ERASE/MUTE ] or [ X ]. Models shown KX-TGD390 and KX-TGM450 - button location varies by model. Using the handset
How do I set my answering machine to record messages?Record a new greeting. Open the Google Voice app .. At the top left, tap Menu. Settings.. In the Voicemail section, tap Voicemail greeting.. Tap Record a greeting.. Tap Record .. Record your greeting and when you're done, tap Stop .. Choose what you want to do with the recording: To listen to the recording, tap Play. .. How do I set up voicemail on my Panasonic?a) from your phone press intercom and dial 500 or press Voice Mail key. Note: If your Message light is lit, you can lift handset and press the MESSAGE key b) from someone else s phone, press intercom and dial 500 or press Voice Mail key. After voice mail answers, dial “#6*” then enter your mail box number.
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