How to get into locked icloud account

A: If you are typing the correct password but Speaking Email is saying it is wrong, then it is very likely to be Apple's security not allowing the connection.

For almost all iCloud and me.com accounts, you need to use an "App Specific Password". This will be the case if you have 2-factor authentication or 2-step authentication turned on. App-specific passwords are a security measure designed to keep your Apple password safe so are a very secure way to connect to Speaking Email (full details here from Apple).

You need to set up the "app password" on the iCloud website, which you can either do inside Speaking Email (it launches in a pop up window enabling you to copy and paste) or do it on your computer (a bit easier on a bigger screen) and type in the generated password.

It is easy to create an app-specific password.

2. If you have 2-factor authentication turned on you will see an "app specific passwords" section. Click on that link. (If you don't have it you can turn it on here)

3. Follow the instructions and type the generated password in the password field in Speaking Email.

Another possibility is your account may have been locked for security reasons by Apple. This is easy to unlock, just go to iCloud online and try to sign in there. If your account is locked you will be forwarded to iForgot and given instructions.

What is Speaking Email?

An app for iPhone and Android that reads your email out loud to you. It intelligently extracts content from emails (minus the signatures, disclaimers and threads). And it lets you action your email - archive, mark-as-read, trash, flag, reply, or forward. It can be completely by voice command, or use the large on-screen buttons or full screen touch gestures.

Who is it for?

People with blindness or visual impairment. People who are busy and run out of time to get through their inbox. People who want to make productive use of time when driving between appointments.

Do you have Apple CarPlay?

See our other product Speaking Email CarPlay.

Find out more

Scott Middleton

VP at Access Partners

California

Speaking Email partners:

Speaking Email users include:

Download and kick the tyres for 7 days

If you don't think the time you'd save is worth the US$5/month price tag, you can continue to use and it will downgrade to the free basic version after 7 days.

For account security, Apple will automatically lock or disable an Apple ID when too many incorrect password attempts are made. Here are some of the messages you might see:

• “This Apple ID has been disabled for security reasons”
• “You can’t sign in because your account was disabled for security reasons”
• “This Apple ID has been locked for security reasons”

Follow along below for what to do next.

How to unlock a disabled Apple ID

1. Head to iforgot.apple.com
2. Enter your Apple ID email
3. Follow along with the prompts to unlock your account
4. If you’re not successful, you can call Apple support at 800-APL-CARE (800-275-2273) or chat with an Apple specialist

Keep in mind you’ll need to update your Apple ID password on your various Apple devices after changing it. Learn more about locked and disabled account on Apple’s support page here.

For more help getting the most out of your Apple devices, check out our how to guide as well as the following articles:

• How to change your Apple ID password
• How to change your Apple ID birthdate
• How to use AirPods with your Mac
• How to check the model of your AirPods and charging case
• How to fix AirPods that won’t connect to your iPhone
• Upgrade to new AirPods? Here’s how to rename the ‘AirPods #2’ default
• How to use Twitter’s automatic and black dark modes on iPhone
• How to get the most money from selling your used AirPods
• How to use PayPal for your Apple ID payment method

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About the Author

Michael Potuck

@michaelpotuck

Michael is an editor for 9to5Mac. Since joining in 2016 he has written more than 3,000 articles including breaking news, reviews, and detailed comparisons and tutorials.

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