If you have a computer or laptop with Windows 8/8.1 pre-installed, you may need to factory reset your Windows 8 computer when you encounter the following cases. Show Case 1. There is a system failure/crash for unknown causes. Or various reasons cause your system to run more and more slowly. But you don't know how to resolve the problem. Case 2. Before you give, donate, or sell your computer or laptop to someone else, you need to make your computer its factory condition. Case 3. You forgot login password for Windows 8 and can't find any effective solutions. If you meet the above problems or some other situations, you can choose to factory reset your Windows 8 computer to the original condition when you bought it. For factory reset, Windows 8 has more options than earlier Windows operating system. Following, firstly pick a right way depending on whether you can login to Windows 8. Way 1: Factory reset your Windows 8 computer within systemStep 1: Sign in to your Win 8 system. Step 2: Press Win + I to bring out Settings and then click Change PC settings. Step 3: On PC settings window, select General. Scroll down until you see Remove everything and reinstall Windows. Then click Get Started. Step 4: Click Next. (If your computer has more than one drive, then you will be asked to select one option to clean your drive.) Next, choose Just remove my files or Fully clean the drive depending on your own need. Step 5: Click Reset. Then it starts to reset your computer. You will see Windows 8 restarts and your computer logo appears while the process completes. Way 2: Factory reset Windows 8 computer on sign-in screenStep 1: Start your computer and get to Windows 8 sign-in screen. Step 2: Click the Power button. Press and hold the Shift key while clicking Restart. Step 3: After your computer restarts, the Choose an option screen will display. Click Troubleshoot -> Reset your PC. Then click Next. Step 4: Windows 8 restarts and your computer logon displays. And then Reset your PC screen displays again. Click Next. (If your computer has more than one drive, you will be asked to select one option to clean your drive.) Step 5: You are asked if you want to fully clean your drive. Choose Just remove my files or Fully clean the drive and then click Reset. While reset process completes you will see your computer restarts again and your computer logon displays. Tips: Factory reset computer can solve many system problems. But if it is because of forgetting login password that causes you to fail to logon to your Windows 8, factory reset is indeed one solution but not the only and best option. The best solution is to select one appropriate way to reset or remove the forgotten password and regain access to your Win 8 system. On the other hand, factory reset doesn't solve all system problems. If your Windows 8 totally can't start, even factory reset doesn't work, then you need to reinstall system. Related Articles Actions This document is for HP PCs and tablets with Windows 8. Windows 8 includes a feature called Reset your PC that permanently removes everything and reinstalls Windows. This is useful when you sell or recycle your computer or tablet, or when you want to return it to the way it was when it came from the factory. When you reset your computer, everything is removed including all your personal files, personalization settings, and software apps. The only thing retained is the activation state. So if Windows was activated before the reset, Windows is activated after the reset. This is what happens when you use Reset your PC:
note: Resetting your computer from the Start screenUse the Reset your PC feature to permanently remove all personal files, software you have installed, and then returns the computer to factory settings.
Resetting your computer when Windows does not open to the Start screenIf Windows cannot open to the Start screen, you can still use Reset your PC to permanently remove all personal files, software you have installed, and then return the computer to factory settings. To do this, you need to open the Choose an option screen.
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