How to apply to cancel student loans

If funds have not yet been issued, you may cancel your loan application by following these instructions:

  1. Please call StudentAid BC (1-800-561-1818) to notify us of the cancellation request (verbal requests for cancellation will not be accepted to cancel an application, but will allow StudentAid BC to put the application on hold to prevent further disbursements.)
  2. Notify StudentAid BC in writing by email () to request that your application be cancelled. Provide your name, StudentAid BC application number and the reasons for cancellation.
  3. StudentAid BC will cancel the application and confirmation will be posted to your dashboard.

Notes:
A 'request for cancellation’ letter may be submitted by the financial aid officer and school owners/operators due to non-attendance by a student.

If you change your decision to cancel the application you must submit a new application if the cancellation process has occurred. If the cancellation process has not occurred, you must advise StudentAid BC in writing to cease the cancellation process.

Student loan borrowers gather near The White House to tell President Biden to cancel student debt on May 12, 2020 in Washington, DC.

Paul Morigi | Getty Images

The U.S. Department of Education has launched its official application for student loan forgiveness, meaning tens of millions of Americans can now request the financial relief.

The launch follows a short beta test, during which time the Department of Education offered on and off access to the form while it tested the site. Borrowers could apply for forgiveness in those windows when the portal was open.

More than 8 million people applied for relief over the weekend, President Joe Biden said Monday during a speech at the White House.

"Today I'm announcing how millions of people, working-class folks, can apply to get this relief," Biden said.

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The president announced in August that most federal student loan borrowers will be eligible for some forgiveness: up to $10,000 if they didn't receive a Pell Grant, which is a type of aid available to low-income undergraduate students, and up to $20,000 if they did.

More than 40 million Americans are in debt for their education, owing a cumulative $1.7 trillion, a balance that far exceeds outstanding credit card or auto debt. Skyrocketing higher education costs coupled with stagnant wages have caused the amount of student debt people graduate with to soar. Today the average balance is more than $30,000, up from $12,000 in 1980.

How to apply to cancel student loans

Before the pandemic, when the U.S. economy was enjoying one of its healthiest periods in history, problems plagued the federal student loan system. Only about half of borrowers were in repayment in 2019, according to an estimate by higher education expert Mark Kantrowitz.

A quarter — or more than 10 million people — were in delinquency or default, and the rest had applied for temporary relief for struggling borrowers, including deferments or forbearances. These grim figures led to comparisons to the 2008 mortgage crisis.

In the background of the White House's official application launch is a growing number of legal challenges brought by Republicans against the president's plan.

"Republican members of Congress and Republican governors are trying to do everything they can to deny this relief, even to their own constituents," Biden said. "Their outrage is wrong and its hypocritical."

Here's what borrowers need to know about applying.

What information does the application require?

In addition to your full name and date of birth, you'll also have to provide your Social Security number.

If you don't have those nine digits memorized, consult the Social Security card you were issued; it has your number on it. If you've lost your card, you can get a replacement at the Social Security Administration's website.

You don't need your Federal Student Aid ID, also called an FSA ID, to apply for forgiveness, and proof of income won't be required unless the Education Department follows up with an additional request.

The department will verify a certain number of borrowers have told the truth about their eligibility as a fraud prevention measure, although more than 90% of federal student loan borrowers fall below the income caps for the relief: $125,000 for individuals and $250,000 for families.

How will the Education Department know if I received a Pell Grant?

The application for forgiveness doesn't ask whether you received a Pell Grant. There's no reason to worry, though, Kantrowitz said. The Education Department has that information already.

What happens after I apply?

After a borrower applies for forgiveness, they'll receive an email confirmation from the Education Department, Kantrowitz said.

The department will then review the application to confirm eligibility, he said. Some borrowers may receive a request from the department for additional information, including proof of income.

When your request for relief is approved, you'll receive an email saying so from the department. You'll then hear from your loan servicer when the forgiveness has been applied to your account.

Make sure your servicer, as well as the Education Department, has the most recent contact information for you. You can do so at StudentAid.gov.

Have more questions?

The Education Department has a toll-free hotline for borrowers who have questions about the application: 833-932-3439.

How do I cancel my student loan?

You may cancel your loan request at any point in the process by contacting the Financial Aid Office. If you have already received the loan funds, you have up to 120 days after the date of disbursement to cancel all or part of your loan and return the funds yourself to the U.S. Department of Education.

When can I get student loan forgiveness?

PSLF forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments under a qualifying repayment plan while working full-time for a qualifying employer.

How do I know if I qualify for loan forgiveness?

To be eligible for forgiveness, you must have federal student loans and earn less than $125,000 annually (or $250,000 per household). Borrowers who meet that criteria can get up to $10,000 in debt cancellation. If you also received a Pell Grant during your education, you can qualify for up to $20,000 in forgiveness.

Can student loans be removed?

Even if you default your federal loan, you might be able to reverse the default status and have it removed from your credit report by rehabilitating the loan. To do this, contact your loan servicer and they can arrange reduced monthly payments based on your income and other constraints.