| The room itself was fine, and location was nice. However, I will never stay here again because of extreme unprofessionalism from the hotel “security,” and poor customer service of front desk staff after I was accused of lying and was threatened to have the cops called on me over a simple misunderstanding regarding the pool. During my stay, my cousin and her handicapped boyfriend were visiting and we decided to go to the pool around 11pm. The hotel confirmation email that I had received prior to my stay clearly stated 24 hr pool access, so I was confused when the side gate to the pool wouldn’t open. As I was trying to figure out how to open the gate so that we could enter the pool area, a girl outside the far end of the pool area showed us that that gate was open and that we could enter through it. So we went in, sat our things down, and were getting into the pool when 2 “security” men approached us and told us to get out immediately. According to them, the pool closed at 10 pm, and when I explained that I read that it was 24 hour pool access, they replied, “no you did not,” and would not listen to or believe me. They also wanted to know how we got access into the pool area because they had locked it. When we explained that some girl showed us that the gate was open, they did not believe us and instead accused us of breaking the lock to get in. They were very angry and would not hear us out and, as we were gathering up our things and my cousin’s handicapped boyfriend was getting into his wheelchair and my cousin was trying to get her shoes on, the men again told us that we needed to get out immediately or they would call the cops on us. I took the issue to the front desk and explained everything and showed where the email had stated 24 hr pool access. She explained that they have been having a lot of issues with third party bookings, which is how I booked. She said “sorry bout that,” as if it was the tiniest of mistakes, but we did not get a true apology for how poorly we were treated by the men at the pool. The next morning I went back out to the pool area and confirmed that there were no pool hours posted anywhere. There also were no times listed on the website. I went back to the front desk and again explained the previous night’s situation, and all I was told was that “all pools close at that time,” with a dead stare from the front desk staff, as if they could care less that I was upset and that it was my fault for not knowing that the pool closed at 10, regardless of there being no signs with pool hours anywhere around the pool area. I never did get a sincere apology for the poor treatment we received by those 2 men or for their threatening to call the cops on us. I’m sorry this is so long but if you are considering this resort, I advise against it. There is better customer service literally anywhere else. It’s all about the flat, sandy beach at Grand Panama Beach Resort, an upper-middle-range property on Panama City Beach’s popular strip. The property has 150 condo units with full kitchens, and some have gulf views, but as is often the case with individually owned condo properties, there's variation among the units, and some of the furnishings, including tube-style TVs and worn couches, are dated. Facilities include two outdoor pools and an outdoor bar. The property has two towers, and guests recommend requesting rooms in the beachfront tower. The location may be a bit too near the partying spring breakers for some, so travelers looking for a quieter locale should check out Splash Resort Condominiums, an upper-middle-range property on the West end of the strip with such family-fun features as a lazy river and mini bowling alley. k Show
Hotel & Amenities PhotosBeachMain PoolAmenitiesTwo Bedroom CondoThree Bedroom CondoRestaurants and BarsNorth Tower PoolThe HotelOne Bedroom CondoAmenities
See More Amenities Oyster Hotel ReviewGrand Panama Beach Resort Hotel Class: Upper-middle-range SceneTwo-tower condo complex with two pool areas Rooms at Grand Panama Beach Resort are divided between two beige towers -- one beachfront tower and one across the street from the beach with a sky-bridge walkway connecting the two. Each tower has a pool area -- the beachfront pool is the more picturesque of the two -- with lounge chairs where guests, a mix of families and couples, can take in views of the palm trees and waters of the Gulf. There’s also small outdoor bar where guests sip drinks by the white, sandy beach. See More SceneLocationBeachfront location on the stripThe hotel is located on the Gulf, and one of the towers is on the beach while the other is across Front Beach Road. The area can get flooded with spring breakers. Plenty of restaurants, including Pineapple Willy’s, Hammerhead Fred’s, and Spinnaker Beach Club, are within a 10-minute drive of the property. It’s less than a 10-minute drive to Hombre Gulf Club, Northwest Florida Beaches International Beaches Airport is about a half-hour drive. See More LocationRoomsCondo units with range of furnishings and amenitiesThe property has privately owned condos with full kitchens and a range of home-style decor. The units we saw had a range of cozy furnishings, including floral bedspreads, ceiling fans, and bunk beds, but some of the furnishings are dated. Guests have complained that some of the couches are worn, and that some of the units have tube-style TVs. The kitchens we visited had washers/dryers, refrigerators, ovens, dishwashers, microwaves, coffee machines, and toasters, while the bathrooms were tiled and stocked with towels and washcloths, but guests should be aware that they might be charged a fee for makeup stains on towels. Amenities such as Wi-Fi and kitchenware can vary per unit. Guests recommend requesting rooms in the beachfront tower, which have large balconies and gorgeous gulf views. A four-bedroom, three-bedroom penthouse is available with a gulf-view balcony. See More RoomsFeaturesTwo outdoor pools, children’s activities, and a small fitness centerGrand Panama Beach Resort has direct beach access, and lounge chairs can be rented. There are two outdoor pools with two whirlpools and a children’s pool. Barbecue grills are available for outdoor cooking, and there’s a small outdoor bar. The property has a small fitness center with some cardio machines and free weights. Meeting rooms are available for private events, and children’s activities are organized during peak season. The hotel has free parking and free Wi-Fi in the common areas. DVD rentals are available in the lobby, and snack and drink vending machines are located in the parking garage. See More FeaturesRelated HotelsUpper-middle-range
Calypso Resort & TowersPanama City BeachCalypso Resort and Towers is an enormous double high-rise resort that stretches up from the beach in Panama City. The resort is one of the nicer properties in the area with private beach access, two pools, and a convenient location just one block away from… See Review Upper-middle-range
Shores of Panama ResortPanama City BeachAs the name hints, the Shores of Panama by Oaseas Resorts sits right on the lovely white sands of Panama City Beach. Each of the 796 rooms offers balconies with beautiful ocean views, a full-size kitchen, and washer/dryer. A huge pool deck features a sprawling… See Review Upper-middle-range
Majestic Beach TowersPanama City BeachThis 25-story upper-mid-range high-rise, with its many amenities and spectacular views, could be a good choice for active families with children. Room prices are comparable for the area, but more than a few guests have complained about unsatisfactory housekeeping in the common areas. As with… See Review Oyster Hotel ReviewGrand Panama Beach Resort Hotel Class: Upper-middle-range SceneTwo-tower condo complex with two pool areasRooms at Grand Panama Beach Resort are divided between two beige towers -- one beachfront tower and one across the street from the beach with a sky-bridge walkway connecting the two. Each tower has a pool area -- the beachfront pool is the more picturesque of the two -- with lounge chairs where guests, a mix of families and couples, can take in views of the palm trees and waters of the Gulf. There’s also small outdoor bar where guests sip drinks by the white, sandy beach. See More SceneLocationBeachfront location on the stripThe hotel is located on the Gulf, and one of the towers is on the beach while the other is across Front Beach Road. The area can get flooded with spring breakers. Plenty of restaurants, including Pineapple Willy’s, Hammerhead Fred’s, and Spinnaker Beach Club, are within a 10-minute drive of the property. It’s less than a 10-minute drive to Hombre Gulf Club, Northwest Florida Beaches International Beaches Airport is about a half-hour drive. See More LocationRoomsCondo units with range of furnishings and amenitiesThe property has privately owned condos with full kitchens and a range of home-style decor. The units we saw had a range of cozy furnishings, including floral bedspreads, ceiling fans, and bunk beds, but some of the furnishings are dated. Guests have complained that some of the couches are worn, and that some of the units have tube-style TVs. The kitchens we visited had washers/dryers, refrigerators, ovens, dishwashers, microwaves, coffee machines, and toasters, while the bathrooms were tiled and stocked with towels and washcloths, but guests should be aware that they might be charged a fee for makeup stains on towels. Amenities such as Wi-Fi and kitchenware can vary per unit. Guests recommend requesting rooms in the beachfront tower, which have large balconies and gorgeous gulf views. A four-bedroom, three-bedroom penthouse is available with a gulf-view balcony. See More RoomsFeaturesTwo outdoor pools, children’s activities, and a small fitness centerGrand Panama Beach Resort has direct beach access, and lounge chairs can be rented. There are two outdoor pools with two whirlpools and a children’s pool. Barbecue grills are available for outdoor cooking, and there’s a small outdoor bar. The property has a small fitness center with some cardio machines and free weights. Meeting rooms are available for private events, and children’s activities are organized during peak season. The hotel has free parking and free Wi-Fi in the common areas. DVD rentals are available in the lobby, and snack and drink vending machines are located in the parking garage. See More FeaturesHotel & Amenities PhotosBeachMain PoolAmenitiesTwo Bedroom CondoThree Bedroom CondoRestaurants and BarsNorth Tower PoolThe HotelOne Bedroom CondoBest RatesPrices shown for: 1 Rm, 2 Guests 1 Rm, 2 Guests
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