Simple, smart travel
At Holiday Inn Express® hotels we keep it simple and smart. As IHG's biggest hotel brand, we’re first choice for the increasing number of travellers who need a simple, engaging place to rest, recharge and get a little work done. We offer everything guests need and provide more where it matters most.
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- Overview
- Rooms
- Location
- Amenities
- Policies
- Reviews
4.2/5 Very Good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Parking included
- Free airport shuttle
- Air conditioning
3401 E University Drive, Phoenix, AZ, 85034
Explore the area
- AirportPhoenix, AZ (PHX-Sky Harbor Intl.)7 min drive
- Popular LocationLEGOLAND® Discovery Center8 min drive
- Popular LocationOasis Water Park8 min drive
- Popular LocationArizona Mills Mall8 min drive
Room options
About this area
Phoenix
Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel is located in South Mountain, a neighborhood in Phoenix with good airport proximity. Phoenix Convention Center and Tempe Center for the Arts are cultural highlights, and some of the area's landmarks include Grady Gammage Memorial Auditorium and Wrigley Mansion. Looking to enjoy an event or a game while in town? See what's going on at Diablo Stadium, or consider a night out at The Van Buren. Spend some time exploring the area's activities, including golfing.
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What's nearby
Chase Field - 7 min drive
Tempe Beach Park - 8 min drive
LEGOLAND® Discovery Center - 8 min drive
Oasis Water Park - 8 min drive
Arizona Mills Mall - 8 min drive
Getting around
24th Street - Jefferson Station - 5 min drive
Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive
About this property
Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel
Hotel in the heart of South Mountain
At Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel, you can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
- An outdoor pool
- Free self parking, plus extended parking (surcharge)
- Limo/town car service, free newspapers, and ATM/banking services
- Luggage storage, a 24-hour front desk, and a porter/bellhop
- Guest reviews give top marks for the location
All guestrooms at Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel have comforts such as air conditioning, as well as amenities like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
- Rollaway/extra beds (surcharge) and free cribs/infant beds
- Bathrooms with hair dryers
- Flat-screen TVs with premium channels
- Refrigerators, microwaves, and video-game consoles
Languages
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Extended parking on site (surcharge)
Wheelchair-accessible parking and van parking available
Free 24-hour roundtrip airport shuttle
Limo/town car service
Food and drink
Free buffet breakfast
1 restaurant
1 bar
Room service available
Things to do
Fitness center
Outdoor pool
Spa tub
Family friendly
Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli
Conveniences
ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Business services
Business center
Conference space
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in shower
Handrails in stairways
In-room accessibility (select rooms)
Lever door handles
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs available on site
Room amenities
Bedroom
Air conditioning
Free cribs/infant beds
Rollaway/extra beds (surcharge)
Bathroom
Hair dryer
Private bathroom
Entertainment
Cable channels
Flat-screen TV
Pay movies
Premium channels
Video-game console
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board
Phone
Safe
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Policies
Check-in
93% of travelers were happy with check-in
Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 79.00
Minimum check-in age - 21
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 79.00
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
- Early check-in fee: USD 79.00 (subject to availability)
- Late check-out fee: USD 79.00 (subject to availability)
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport
Holiday Inn Express Hotel Suites Phoenix Airport
Holiday Inn Express Hotel Suites Phoenix Airport an IHG Hotel
"Holiday Inn Express Hotel Suites Phoenix Airport an IHG Hotel"
Rating 5 - Excellent. 546 out of 1009 reviews
Rating 4 - Good. 278 out of 1009 reviews
Rating 3 - Okay. 85 out of 1009 reviews
Rating 2 - Poor. 54 out of 1009 reviews
Rating 1 - Terrible. 46 out of 1009 reviews
4.2/5
Property conditions & facilities
Traveled with partner Oct 3, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Airport shuttle driver Ken was very friendly and knowledgeable regarding Phoenix and the ins and outs of the Holiday Inn. He gave us a great tip regarding the shuttle service and its use to get us back to
the airport car rental and the airport. We had to fly into Phoenix a day earlier than we had planned due to airline changing our flight from an early morning arrival to an afternoon thus messing up our scheduled hotel reservations along the Grand Circle. So we stayed at the Holiday Inn Express overnight before picking up our car rental. An unexpected delay became a bonus evening of relaxation we needed. Thank you. Stayed 1 night in Oct 20225/5 Excellent
Traveled with family Oct 1, 2022 Liked: Cleanliness, staff & service Stayed 1 night in Sep 20225/5 Excellent
Traveled with family Sep 30, 2022 Liked: Cleanliness, staff & service This hotel has a modern less is more sleek clean lines style. The room is spacious with needed conveniences like a place to place your suitcase for easy access, a desk workspace,
refrigerator, coffee machine, ice bucket, and large bathroom and bed accommodations. Stayed 1 night in Sep 20225/5
Excellent
Traveled with family Sep 29, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed 1 night in Sep 20225/5 Excellent
Traveled with group, Traveled with family Sep 28, 2022 Liked: Cleanliness, staff & service I have trouble with with individual hvac units and road noise, so it is not as quiet as I would like. Stayed 1 night in Sep 20223/5 Okay
Traveled with family Sep 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff went out of her way to make our time in the hotel comfortable by giving us extra time to stay in our room as
our flight was not leaving until midnight. She was very nice and has great customer service skills. I wasn't able to get her name, but we stayed there on 8/28. Stayed 1 night in Aug 20225/5 Excellent
Traveled with family Sep 20, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was nice and quiet and a good distance to airport and
downtown. Bed was comfortable. Room was clean Stayed 1 night in Aug 20225/5 Excellent
Traveled
with family Sep 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great while we stayed at this hotel. Stayed 1 night in Sep 20225/5 Excellent
Business traveler Sep 8, 2022 Liked: Staff & service, amenities, property
conditions & facilities Easy and convenient. Rooms were a bit humid but not a big issue. Stayed 1 night in Sep 20224/5 Good
Traveled with family Sep 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was walking distance of Waffle House which was 24 hrs. Not too much traffic getting out on the main
road. Loved the breakfast selection! Stayed 3 nights in Sep 20225/5 Excellent