Highmark blue shield phone number for providers

Have a question or want more information about Highmark Health Options? Use the contact information below to get in touch.

Member Contact

Highmark Health Options Member Services is available Monday–Friday, 8 a.m.–8 p.m. If you have a question about your coverage or how to enroll, check the member handbook. 

ATENCIÓN: Si usted habla español, servicios de asistencia lingüística, de forma gratuita, están disponibles para usted. Para asistencia en español llame al 1-844-325-6251.

ATANSYON: Si ou pale kreyòl ayisyen, sèvis asistans lang, gratis, disponib pou ou. Pou asistans nan kreyòl ayisyen rele 1-844-325-6251.

By Mail

Highmark Health Options
P.O. Box 890419
Camp Hill, PA 17089-0419

Provider Contact

Call Provider Services at Highmark Health Options at 1-844-325-6251, Monday–Friday, 8 a.m.–5 p.m. Contact with questions regarding provider disputes, appeals, claims, prior authorizations, and more. Refer to the latest provider manual for details.

Claims Inquiries and Administrative Reviews (Provider Disputes)

Highmark Health Options
Claims Review
P.O. Box 890402
Camp Hill, PA 17089-0402

Appeals and Grievances

Highmark Health Options
Appeals and Grievances
P.O. Box 106004
Pittsburgh, PA 15230

Highmark blue shield phone number for providers

Telephone Numbers

Provider Service

Monday - Friday: 8 a.m. - 12 p.m., 1 p.m. - 5 p.m.
1-800-950-0051

Government Programs - Provider Service

Monday - Friday: 8 a.m. - 12 p.m., 1 p.m. - 5 p.m.
1-877-327-1395

Office & Mailing Addresses

Paper Claims Submission

Highmark Blue Cross Blue Shield of Western New York
PO Box 80
Buffalo, New York 14240-0080 

Federal Claims

HealthNow New York
ATTN: FEP Department
PO Box 80
Buffalo, New York 14240-0080

Provider Correspondence

Highmark Blue Cross Blue Shield of Western New York

PO Box 80
Buffalo, New York 14240-0080

Provider Relations & Contracting Department

Highmark Blue Cross Blue Shield of Western New York

257 West Genesee Street
Buffalo, New York 14202

Highmark blue shield phone number for providers

Telephone Numbers

Provider Service

Monday - Friday: 8 a.m. - 12 p.m., 1 p.m. - 5 p.m.
1-800-444-4552

Government Programs - Provider Service

Monday - Friday: 8 a.m. - 12 p.m., 1 p.m. - 5 p.m.

1-877-327-1395

BlueCard Provider Services

Monday - Friday: 8 a.m. - 12 p.m.; 1 p.m. - 5 p.m.
1-800-429-9886

Office & Mailing Addresses

Paper Claims Submission

Highmark Blue Shield of Northeastern New York
PO Box 80
Buffalo, New York 14240-0080 

Provider Correspondence

Highmark Blue Shield of Northeastern New York

PO Box 15013
Latham, NY 12212

Government Programs Claims and Correspondence

Highmark Blue Shield of Northeastern New York

PO Box 80
Buffalo, NY 14240-0080

Provider Relations and Contracting Department

Highmark Blue Shield of Northeastern New York

40 Century Hill Drive
Latham, NY 12110

Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. Highmark Western and Northeastern New York Inc., serves eight counties in Western New York under the trade name Highmark Blue Cross Blue Shield of Western New York and serves 13 counties in Northeastern New York under the trade name Highmark Blue Shield of Northeastern New York. Each of these companies is an independent licensee of the Blue Cross Blue Shield Association. Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. All references to “Highmark” in this document are references to the Highmark company that is providing the member’s health benefits or health benefit administration.

What is the phone number for Highmark Blue Cross Blue Shield?

1 (800) 241-5704Highmark / Customer servicenull

What is the customer service number for Blue Shield?

1 (800) 393-6130Blue Shield of California / Customer servicenull

Who is the local BCBS for Pennsylvania?

Highmark Blue Cross Blue Shield.

How do I get credentialed by Highmark?

To obtain an individual provider identification number from Highmark Blue Shield you must complete a Provider Application, form PIK000. Certified registered nurses also must complete a supplemental questionnaire, form MA513, in order to receive a provider identification number.