Your Google Home or Google Assistant speaker hangs on your every word in order to bring music requests, smart home control and answers to queries - but only if it's connected to Wi-Fi. Show This link should be made during the initial setup of your Google Nest Mini, Nest Audio or Nest Hub, though you'll need to scour through the menus of the Google Home app if you're changing Wi-Fi networks or connecting again after the initial setup. Providing you're trying to connect your speaker to the same network that's running on your phone or tablet, though, this should be fairly straightforward. Just have your Wi-Fi password and name at the ready when following the steps below.
Connecting a Google device to your home network You'll be prompted to connect your speaker to a Wi-Fi network during initial setup, but you can always go into the settings menu of an individual device and reconnect if, for whatever reason, the device has forgotten your network. We'll show you how to do both below, but you'll need the Google Home app installed on your phone or tablet, which you can do through the App Store or Google Play store. Connecting your device to Wi-Fi during initial setup 1. Open the Google Home app 2. Click the + sign top left and tap Set up device 3. Go through the menus, selecting the location of your device and its name 4. When the list of Wi-Fi networks appears, choose your network, enter the password and tap Connect 5. The pair will then shake hands for a few moments before the app notifies you the device is connected Connecting your device to Wi-Fi after initial setup 1. Open the Google Home app 2. Select the device you want to connect to Wi-Fi from your list of rooms (or from the Local devices section in Account), then select the settings cog in the top-right 3. Select the Wi-Fi tab (and choose your network from the list, entering the password and tapping Connect) Change your Google Home networkMaybe you've changed your network or moved house - whatever the reason, changing the Wi-Fi your Google Home and Assistant devices connect to couldn't be simpler. And, again, ensure your phone or tablet is connected to the same network you're trying to connect your speaker to. 1. Open the Google Home app 2. Tap on the device you're changing the network of, then the settings cog in the top-right 3. Tap the Wi-Fi option (in Device Information) in the list, then Forget Network 4. You'll be taken back to the Home app's main screen, from which you can follow the steps outlined above to connect your device to a new network Google Home device won't connect to Wi-Fi?The above steps should be enough to see your speaker connect to your Wi-Fi network, but we know through experience this isn't always the case. If your Google Home can't connect to Wi-Fi, try these steps:
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Nest Labs
Starting last fall, Google’s support forums have been lighting up with complaints about Nest thermostats that refuse to connect to Wi-Fi. While you can still adjust the dial on a Nest thermostat afflicted by the irksome “w5” error, you can’t control it remotely from the Nest app or via Google Assistant. That’s a problem. Google has been vague about the reason for the error, noting in a statement to The Verge that a “known issue with the Wi-Fi chip” on a “very small number” of Nest thermostats may be to blame. In any case, Google recommends two possible fixes for the “w5” Nest thermostat error. If those don’t work, there’s also a last resort: requesting a free replacement. Reset your Nest thermostatIf your Nest thermostat won’t connect to your Wi-Fi network and it’s running on software version 6.0 or later, a simple reset might do the trick.
Update your Nest thermostat’s system softwareAnother possible way to clear the “w5” error is to update your Nest thermostat’s software to the latest version.
Get a free replacementStill not working? If so, it might be time to throw in the towel and ask for a replacement. Just visit Google’s Nest support page, select your country, and launch an online chat. Having to replace your Nest thermostat hardware may be annoying, but at least it’s free, and you’ll hopefully be able to leave the “w5” error behind. Ben has been writing about technology and consumer electronics for more than 20 years. A PCWorld contributor since 2014, Ben joined TechHive in 2019, where he covers smart speakers, soundbars, and other smart and home-theater devices. You can follow Ben on Twitter. |
Google nest will not connect to wifi
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