Frigidaire refrigerator water dispenser not working but ice maker is

Is the water dispenser in the refrigerator not dispensing water? It dispenses ice but not water. This could be a symptom of an underlying problem with the water line for the water dispenser freezing. Another common problem might be a clogged water filter. To fix this issue, you’ll need to identify what went wrong and how to fix it.

Table of Contents Show

Frozen Water Dispenser Line?
Refrigerator Water Filter Issue?
Fridge/Freezer Needs Defrost?
How To Remove Ice In Water Line?
Fault In Dispenser Micro Switch?
Frigidaire Refrigerator Won’t Dispense Water or Ice
Water Filter Is Clogged
Water Line Is Frozen
Defective Water Inlet Valve
Faulty Door Switch
Broken Dispenser Switch
Why does my ice maker work but not my water dispenser?
How do I reset my Frigidaire water dispenser?
Why is my refrigerator making ice but not dispensing?
How do you troubleshoot a refrigerator water dispenser?

Refrigerator Makes Ice But No Water

Problem: My refrigerator dispenses ice cubes but not water. The ice maker appears to be working properly because it continues to make ice. One issue I am having is that the water dispenser won’t dispense water. When I try to fill cups/glasses from the dispenser, it sounds like water is trying dispense but I hear a humming noise and no water comes out. What could cause the water to not dispense?

Frozen Water Dispenser Line?

The water line inside the door may have frozen. A known issue on some older refrigerator models. The insufficient insulation surrounding the water line on the door of the refrigerator gets wet and then freezes. One simple way to find out is to use some weedeater line (or another flexible but thin material) and slowly slide it up the water dispenser nozzle. If the line is frozen you will find out after moving in from 3 to 7 inches from the dispenser spout. To solve this, use a hair dryer on ultra low settings and warm the water dispenser from the inside to thaw the ice. Try this for a few minutes while avoiding damaging any components from the heat. This should solve the issue and let water flow freely from the water dispenser on your refrigerator.

Fixing Refrigerator Water Dispenser Freezing

Refrigerator Water Filter Issue?

Replace the water filter in the refrigerator. The ice may still be working, but in certain instances, the water may not dispense properly if the water filter has an issue. Remove and replace the water filter and test to see if the water dispenser is now working.

Fridge/Freezer Needs Defrost?

Try a defrost. Remove all of the food out of the freezer/fridge. Turn it off and let the dispenser door stay open for a day. The water line should thaw and the water will properly dispense.

How To Remove Ice In Water Line?

Slide a 12″ piece of weed-eater line up into the water dispenser spout. Leave 1″ of the weedeater line sticking out of the spout. This will help the water dispense. If the water line still freezes because of the poor insulation around the water line, you can pull slightly on the 1″ weed-eater line to pull the ice that is plugging the line out.

Fault In Dispenser Micro Switch?

The water dispenser has a faulty micro switch and needs to be re positioned or replaced. When you press a cup on the water dispenser arm, it should click and activate a small switch. If this switch is bad, no water will dispense. Troubleshoot the switch on your particular refrigerator water dispenser.

In this article we showed you the potential causes of your refrigerator not dispensing water. If none of the solutions worked for you, check all the water lines in the fridge. Inspecting all the water lines in the refrigerator will tell you if there is any kind of water flow issues along the lines themselves.

These solutions to ice maker working but water dispenser is not, will work with all brands of refrigerators including Bosch, Frigidaire, GE, Haier, Kenmore, KitchenAid, LG, Maytag, Samsung, and Whirlpool.

If you still need assistance, please leave a comment below and we will be happy to assist.

Have you been wondering why your Frigidaire refrigerator won’t dispense water or ice? There are some common reasons why this can happen. We’ve compiled a list of troubleshooting tips to help you identify the cause of the problem. Let’s take a look.

Frigidaire Refrigerator Won’t Dispense Water or Ice

Check out our troubleshooting guide if your Frigidaire refrigerator won’t dispense water or ice to help identify the problem and how to fix it.

Water Filter Is Clogged

Is your Frigidaire refrigerator water dispenser not working? Try checking the water filter. Over time, the water filter becomes clogged, rendering it inefficient and limits water flow through the dispenser.

If your Frigidaire refrigerator won’t dispense water or ice and you have not changed the water filter in over 6 months, it is past due for a change. Change the filter using a factory authorized brand filter. You should experience an increase in water flow as well as better tasting, higher quality water to drink.

Keep an extra water filter on hand and continue to change the filter every six months for optimal results.

Image from Frigidaire

Water Line Is Frozen

You may have your freezer temperature set too low if your Frigidaire water line keeps freezing. When the freezer is too cold, the water line to the refrigerator water dispenser can freeze.

To determine if this is the case, disconnect the tube at the bottom of the door and attempt to blow air through the tube. If you cannot get air to pass through, the water line is blocked with ice. If the water tube is frozen it needs to be thawed out.

To prevent a frozen water line in the future, make sure the freezer temperature is set to between 0-10 degrees Fahrenheit.

Defective Water Inlet Valve

The water inlet valve supplies water to the dispenser when activated. Voltage is sent to the valve, which allows water to flow. If there is not adequate water pressure or power to the valve, water flow will be restricted.

A multimeter can be used to check for continuity of power to the water inlet valve. This is best done by a qualified technician.

Faulty Door Switch

A fresh filter and adequate pressure should do the trick if your Frigidaire refrigerator won’t dispense water or ice. If you’ve already changed the filter and know the pressure is fine, then the next likely culprit would be a defective door switch.

The door switch turns off the water and ice dispenser when the refrigerator door opens. If the switch fails, the dispenser will stop working.

You can take apart the dispenser to check the valves and switches if you’re feeling pretty confident with your DIY skills. Use a multimeter to check for continuity and refer to your owner’s manual for replacement parts.

Photo Credit: Home Tips

Broken Dispenser Switch

When you discover your Frigidaire refrigerator not dispensing properly, check to see if you have a broken dispenser switch. The dispenser switch sends voltage to the dispenser itself. If one of the dispenser switches fails, a Frigidaire refrigerator won’t dispense water or ice.

The dispenser switch needs to be tested for continuity with a multimeter. If there is no continuity, it needs to be replaced.

Does disassembling your entire water dispenser sound like more than you bargained for? You’re not alone. Not to worry though; the repairman will know what to do. Contact Ortega’s Appliance Service for the best refrigerator repair Albuquerque has to offer.

Why does my ice maker work but not my water dispenser?

Frozen Tank or Tubing: The water reservoir tank or tubing could be frozen. If frozen, you would get water to the icemaker but not the dispenser. The water reservoir tank or tubing is typically located behind the vegetable drawers or on the left side of the fresh food compartment.

How do I reset my Frigidaire water dispenser?

Press a glass against the water dispenser lever and fill the glass with water. Empty it and repeat for four minutes to flush the system. Turn the ice maker on. Press and hold the "Water Filter" button for three seconds to reset the filter status.

Why is my refrigerator making ice but not dispensing?

Clean the ice bin (wipe/dry) and replace in proper position. When new ice is produced, the dispenser should operate. Additionally, ice may be jammed between ice maker and ice bin. Take out the ice bin completely and remove the ice cubes.