Could not communicate with your google home during setup

• MiniTool
• MiniTool News Center
• Could Not Communicate With Your Google Home: 7 Useful Solutions

By Sarah | Follow | Last Updated January 29, 2021

Google Home is one of the Apps available on Google Play. It refers to a series of speakers used to help you set up and control devices: Google Nest (previously named Google Home), Chromecast devices, etc. However, you may receive the Could not communicate with your Google Home error when trying to perform some actions via voice commands.

Google Home is useful and convenient; it can help you do a lot of things through only voice commands. With a Google Home device, you can do almost anything by speaking out commands directly to the Voice Assistant. Of course, a proper internet connection is essential. Google Home makes it’s easy to turn On/Off lights, play music, things like that.

Tip: MiniTool Solution is a good company to provide several useful programs for fixing problems, recovering data, and doing many other things on different platforms (including computers and mobile phones). To recover data from Windows PC, please use this tool.

Free Download

Error: Could Not Communicate with Your Google Home or Google Home Mini

However, lots of users have the same problem: they get the Could not communicate with your Google Home or Could not communicate with your Google Home Mini error, which stops them from doing what they want through the network. Here are 2 cases we found in Google Nest Help Community.

Case 1: Can't connect to speaker when trying to change WiFi.

I'm following the guidance on changing the Wifi to a closer hub (in an attempt to reduce stuttering when playing back music). I disconnected from one WiFi, but now I can't connect to the new one (an extender). I get the message ‘Could not communicate with your Google Home’ - see image. I guess the problem is I have not entered the WiFi password - but where and when do I enter that?

Case 2: Getting below error "Could not communicate with your Google Home Mini" while doing setup.

I'm trying to do setup for Google mini and phone, but getting above error. Can anyone help?

The Google Home or Google Home Mini connection error occurs now and then when people are trying to set up the device or connect to WiFi. How to fix that yourself? Please keep reading.

How to fix there was a problem communicating with Google servers?

How to Fix Could Not Communicate with Your Google Home/Google Home Mini

Luckily, there are several solutions available to fix the Google Home connection problem. After that, you can setup your device or connect it to WiFi. (How to fix if Google Home won't connect to WiFi?)

Could Not Communicate with Your Google Home/Google Home Mini

You have to check a lot of things when you always receive the “couldn't communicate” in Google Home or Google Home Mini. After that, follow the solutions below to try to fix the problem.

1. Set up Google Home speaker or display again.
2. Restart your device.
3. Check the device system.
4. Turn on Bluetooth.
5. Turn on airplane mode.
6. Forget the WiFi network.
7. Troubleshoot Google Home app.

Things to check first:

• Please make sure you have used the provided power adapter and cable to connect Google Home.
• Please make sure your device is placed within the WiFi range to avoid poor internet connection.
• Please go to check the linked Google account and make sure it's the same one you used to log into Google Home.

Set up Google Home Speaker or Display Again

If you lost the Wi-Fi connection suddenly or changed the Wi-Fi name/password/service provider, you should set up the Google Home speaker or display again in order to make it work.

1. Open Google Home app on your device.
2. Click Add in the upper left corner.
3. Select Set up device.
4. Choose Set up new devices in your home.
5. Follow the on-screen instructions to complete the setup process.

Restart Your Device

Restarting device is an easy but effective solution to try in lots of problems. Please unplug your device -> wait for at least 20 seconds -> plug in the device and boot it up.

Check the Device System

The device on which you try to set up Google Home must satisfy the following software requirements:

• Android phone: Android 5.0 Lollipop or higher.
• Android tablets: Android 6.0 Marshmallow or higher.
• iOS device: iOS 11 or higher.

Turn on Bluetooth

1. Restart your device.
2. Open Settings.
3. Look for the Bluetooth option and turn it on.
4. Open Google Home.
5. Try to set up again.

Turn on Airplane Mode

The airplane mode will stop all connections on your device. You should go to Settings -> turn off WiFi -> turn on Airplane Mode -> turn off Airplane Mode -> turn on WiFi -> open Google Home and connect Google Home to WiFi again.

Forget the WiFi Network

1. Open Google Home on your device.
2. Click the Google Speaker.
3. Look for the Settings icon and click on it.
4. Choose Forget WiFi.
5. Set up the WiFi and connect Google Home to WiFi again.

Besides, you should go to check the number of the devices that have been connected to the same WiFi. If it reaches the maximum number limit, you should disconnect one or more devices from the WiFi, and then try to connect the Google Home device.

Troubleshoot Google Home App

Two common ways to solve the problems appeared are updating Google Home app and uninstall & reinstalling Google Home app. If both failed, you may also try to fix the problem by resetting Google Home.

About The Author

Position: Columnist

Sarah has been working as an editor at MiniTool since she graduated from university. Sarah aims at helping users with their computer problems such as disk errors and data loss. She feels a sense of accomplishment to see that users get their issues fixed relying on her articles. Besides, she likes to make friends and listen to music after work.