Blue cross blue shield employer customer service number

  • For general inquiries, call 1-800-262-BLUE (2583)
  • If you are a member, visit bluecrossma.org
  • If you are an employer, visit BlueLinks for Employers
  • If you are a health care provider, visit Provider Central
  • If you are a broker, visit Broker Central
  • For questions about our Corporate Citizenship initiatives, email us
  • For Media or Public Relations inquiries, email us
  • For questions about our Career Opportunities, visit Careers

Employer Contact Center

Whether you're a new or current customer, we'll connect you with someone who can help.

Find the right contact

I am a looking for help with

For TTY users, reach any number listed here by dialing 711.

Current customer

Finding a new plan

If you already have an agent, contact them directly, or you can find your regional office. 

Plan and coverage questions

If you already have a plan, but need to get in touch with us, call the sales office in your region.

Blue Cross Blue Shield of Michigan group customer membership and billing
1-800-414-3458

Payments

Find your group and send your payment by mail. 

Payments for MOS groups

Blue Cross Blue Shield of Michigan
P.O. Box 674416
Detroit, MI 48267-4416
 
Customer payments for BCBSM Medicare Advantage groups
Blue Cross Blue Shield of Michigan
P.O. Box 553912
Detroit, MI 48255-3912
 
Customer payments for Blue Care Network groups
Blue Care Network of Michigan
P.O. Box 33608
Detroit, MI 48232-5608
 
Overnight payments for MOS groups
Blue Cross Blue Shield of Michigan
Box 674416
27240 Haggerty Road, Suite E-1
Farmington Hills, MI 48331
Overnight payments for BCBSM Medicare Advantage groups
Blue Cross Blue Shield of Michigan
Box 553912
27240 Haggerty Road, Suite E-1
Farmington Hills, MI 48331
Overnight payments for Blue Care Network groups
JPMorgan Chase                        
Blue Care Network Lockbox 33608
1 Village Center Drive, Bldg. 45, First Floor 
Van Buren Township, MI 48111 
 

Technical support

Web support
1-877-258-3932

Open Enrollment extended hours:
Monday through Friday, 8 a.m. to 8 p.m. EST
Saturday and Sunday, 8 a.m. to 5 p.m. EST

New customer

Getting a quote

Whether you're part of a large or small group, we'll help you find out how much your plans will cost.

Small Group

Businesses of 50 employees or less
1-877-722-6030

Call Us

Members

Medicare Members

Hours: 8 a.m. - 8 p.m. ET, 7 days a week from Oct. 1 - Mar 31, (except Thanksgiving and Christmas). From Apr 1 - Sept. 30, we are open Mon - Fri, 8 a.m. - 8 p.m. ET

1-800-926-6565
TTY/TDD: 1-800-955-8770

Agent Contact Center

Employers & Benefit Administrators

Physicians & Providers

Florida Blue Centers

Media Inquiries

Blue cross blue shield employer customer service number

Find a Florida Blue Center

Blue cross blue shield employer customer service number

Find a Sales Office

Sales Information

Individual and Family Plans

Medicare Plans

Group Sales

Payments

Individual Health and Dental Affordable Care Act (Effective after 1/1/14)

Florida Blue
P.O. Box 660879
Dallas, TX 75266-0879

Individual Health and Dental Plans (Effective before 1/1/14)

Florida Blue
P.O. Box 660295
Dallas, TX 75266-0925

Life Insurance for Individual or Employer Groups

Florida Combined Life Insurance Company
P.O. Box 45132
Jacksonville, FL 32232

Pre-paid Dental Insurance for Individuals or Employer Groups

Florida Combined Life Insurance Company
P.O. Box 211778
Kansas City, MO 64121-1778

Medicare Plans

Florida Blue Medicare
Plan Payments
P.O. Box 660289
Dallas, TX 75266-0289

Ancillary PPO Dental or Vision Insurance for Employer Groups

Florida Blue Group Ancillary
Dept. 1158
P.O. Box 121158
Dallas, TX 75321-1158

Mail (non-payments)

Medicare

Florida Blue Medicare Mail
P. O. Box 45296
Jacksonville, FL 32232-5296

Individual

Florida Blue
P. O. Box 1798
Jacksonville, FL 32231-0014

Note

Medicare Members:
Include the payment slip in the envelop with payment. If you do not have the slip, include the name of the policy holder and the policy number on the check.

Individual/Family Plan Members:
Include the payment slip in the envelope with payment. If you do not have the slip, include the name of the policy holder and policy number on the check. If you are making your first month's payment (or binder payment), also include the name of applicant, application ID and date of birth on your check.

What is the customer service number for Blue Shield?

1 (800) 393-6130Blue Shield of California / Customer servicenull

What is the phone number for BCBS of South Carolina?

1 (800) 288-2227BlueCross BlueShield of South Carolina / Customer servicenull

How do I speak to a representative at BCBS Il?

Contact Us.
Member Services. 1-877-860-2837 (TTY/TDD: 711) Call to ask about your plan benefits, help finding a provider, to change your PCP, and much more. ... .
24/7 Nurseline. 1-888-343-2697 (TTY/TDD: 711) Our 24/7 Nurseline lets you talk in private with a nurse about your health. ... .
By Mail. Blue Cross Community Health Plans..

Where is the headquarters of Blue Cross Blue Shield?

Chicago, ILBlue Cross Blue Shield Association / Headquartersnull