7 days to die could not retrieve server information

• • Alpha
• Sarenity
• Nov 8th 2019
• Thread is marked as Resolved.

Nitrado now has an official Discord server to bring communities, friends and other gamers together!
Join the Nitrado Community Discord now and share your experiences and knowledge with others!

Click here to go to the Discord Server!

• • #2

  Question is:
  Are you just putting a seed in the serverconfig.xml or do you want to add a pregenerated map ?

  If serverconfig.xml -> Remember to change GameWorld from "Navezgane" to "RWG"

  (I think you can add a 4k seed to any mapsize, but it may get you a complete other map)

  
  If you want to use a pregen map, you have to insert the the World-File to ./Data/Worlds/

  It could also be, that you just did not wait long enough for the Server to generate the new Map,

  this can take some Time (calculate with 5 to 20 mins, depending on Map size and the things generated (roads etc.)

• • #3

  Aunt Edit told me it could be much simpler, Nitrado got some Problem with the 7DTD Servers.
  At least for me it was solved by Support today.

  Maybe they got rid of the Problems.

  It could help to install the game completely new. [ server dashboard -> reinstall]

  If you save your Saves and Mods folder and backup the serverconfig .xml you can reupload them after reinstall is finished.

  (be aware that the game versions have to match)

  ( you may have to adjust the server IP and Port within the serverconfig.xml )

/u/blueapplepiedude - any chance you could elaborate on this? I'm having the same issue trying to get a friend to join the dedicated server at my house.

We were running without issue on 10.4 and we are able to connect to the server from the local network, just not from the internet. I setup a VPN connection so we could get going last night, but that's not a great solution.

Anyway, any info you can add would be great - thanks!

Been getting this issue ever since A20 dropped. The game is updated through Steam to the latest experimental, and even shows "A20 b218" in the upper right corner, and I've updated the server to the latest experimental as well on the gameservers website. I submitted a help ticket but it's been over 2 hours and no response yet. Anyone else?

I'm pretty new to all of this and was hoping someone could provide a helping hand.  I installed ich777's "7DaysToDie" docker on my headless Unraid Nas server and it seems to have installed ok. *I've included the log below). However when I launch Steam from my desktop and run the game, Steam does see my 7dtd server but eventually after attempting to connect, it returns the error message "Could not retrieve server information".  I suspect I botched the port forwarding on my router. The Nas is on a static IP address. I did do port forwarding on it but maybe I did the ports wrong. I'm a bit confused about "Private Port" and the "Public Port" settings. Should the Public port be 8080? .  Included screen cap of port forwarding settings.
Anyways, if you require additional info., please do not hesitate to ask. Any assistance would be appreciated.

Waiting for client config...OK
Waiting for user info...OK
---Update Server---
Redirecting stderr to '/serverdata/Steam/logs/stderr.txt'
[  0%] Checking for available updates...
[----] Verifying installation...
Steam Console Client (c) Valve Corporation - version 1654574676
-- type 'quit' to exit --
Loading Steam API...OK
Logging in user '********' to Steam Public...OK
Waiting for client config...OK
Waiting for user info...OK
Success! App '294420' already up to date.
CWorkThreadPool::~CWorkThreadPool: work processing queue not empty: 1 items discarded.
---Prepare Server---
---SaveGameFolder location correct---
---Savegame location found---
---UserDataFolder location correct---
---UserDataFolder location found---
---Server ready---
---Start Server---
Found path: /serverdata/serverfiles/7DaysToDieServer.x86_64
---Ensuring UID: 99 matches user---
usermod: no changes
---Ensuring GID: 100 matches user---
usermod: no changes
---Setting umask to 000---
---Checking for optional scripts---
---No optional script found, continuing---
---Taking ownership of data...---
---Starting...---
---Update SteamCMD---
Redirecting stderr to '/serverdata/Steam/logs/stderr.txt'
[  0%] Checking for available updates...
[----] Verifying installation...
Steam Console Client (c) Valve Corporation - version 1654574676
-- type 'quit' to exit --
Loading Steam API...OK
Logging in user '********' to Steam Public...OK
Waiting for client config...OK
Waiting for user info...OK
---Update Server---
Redirecting stderr to '/serverdata/Steam/logs/stderr.txt'
[  0%] Checking for available updates...
[----] Verifying installation...
Steam Console Client (c) Valve Corporation - version 1654574676
-- type 'quit' to exit --
Loading Steam API...OK
Logging in user '********' to Steam Public...OK
Waiting for client config...OK
Waiting for user info...OK
Success! App '294420' already up to date.
Work thread 'CJobMgr::m_WorkThreadPool:1' is marked exited, but we could not immediately join prior to deleting -- proceeding without join
---Prepare Server---
---SaveGameFolder location correct---
---Savegame location found---
---UserDataFolder location correct---
---UserDataFolder location found---
---Server ready---
---Start Server---
Found path: /serverdata/serverfiles/7DaysToDieServer.x86_64

Edited June 18 by StephenCND
typos

How do I reset my 7 Days to Die server?

What ports need to be forwarded for 7 Days to Die?

How do you check server settings in 7 Days to Die?