What are the duties and responsibilities of a medical assistant

Medical Assistant responsibilities include:

  • Interviewing patients and document basic medical history
  • Organizing and scheduling appointments
  • Updating and filing medical records and insurance reports

Job brief

As a Medical Assistant you will be responsible for providing administrative support to ensure efficient operation of the medical office/hospital. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication.

The target is to complete all activities accurately, with high quality and in a timely manner.

Responsibilities

  • Interview patients and document basic medical history
  • Organize and schedule appointments
  • Update and file medical records and insurance reports
  • Arrange hospital admissions and laboratory services
  • Check with patients and type up patients charts
  • Assist during medical examinations
  • Produce and distribute correspondence memos, letters, faxes and forms
  • Handle receivable and payable accounts and keep financial records
  • Prepare and clean treatment rooms and medical instruments

Requirements and skills

  • Proven working experience as a Medical Assistant or medical secretary
  • Knowledge of medical office management systems and procedures
  • Excellent time management skills and ability to multi-task and prioritise work
  • Social perceptiveness and service oriented
  • Excellent written and verbal communication skills
  • Strong organisational and planning skills
  • Proficiency in MS Office and patient management software
  • Degree in medical assistance

Frequently asked questions

What does a Medical Assistant do?

Medical Assistants handle a wide range of tasks that help doctors and patients alike. They maintain patient records, prepare examination rooms before physicians or nurses need them, assist with exams, complete assignments such as blood drawing, and take temperatures.

What are the duties and responsibilities of a Medical Assistant?

Medical Assistants are responsible for ordering supplies and providing assistance as needed by physicians. They may also take vital signs, give injections, and assist with exams such as listening to heart rates.

What makes a Good Medical Assistant?

Medical Assistants must have the emotional intelligence to communicate with people from all walks of life. With the ability to read, write, and speak confidently comes a set of skills necessary for this job, which requires reading charts and taking vital signs efficiently.

Who does a Medical Assistant work with?

Medical Assistants often work under Hospital Administration Managers. The latter handles the general working of the Hospital, which occupies both positions. The Manager may give Assistants simple tasks to complete when other opportunities aren't present and ensure the operations are running smoothly.

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What is a medical assistant, and should you become one?

If you’re thinking about going back to school, you might consider a medical career. But many jobs in the medical field require lengthy degrees, exams, and certifications before you can begin your career.

One of the top allied health career options that don’t require years of schooling is the medical assistant role. 

Armed with some basic health care knowledge, you’re prepared to work with patients and handle behind-the-scenes work in various medical settings.

Keep reading to learn more about this career option and the job outlook.

What Is a Medical Assistant?

A medical assistant helps out with a variety of tasks that keep the medical facility running smoothly. They help patients, both directly and indirectly, with simple patient care activities and administrative tasks. 

Medical assistants often help put patients at ease. They serve as a link between the patient and the doctor.

Medical assistants are completely different than physician assistants. A physician assistant can diagnose and treat patients during examinations under the supervision of a physician. Medical assistants can work with patients, but they can’t diagnose or treat them.

Duties of a Medical Assistant

The duties of medical assistant jobs vary depending on your experience and the facility with a mix of clinical and administrative duties. 

You’ll work directly with patients under the supervision of other medical professionals, including doctors and nurses. 

Some of the interactions you might have with patients include:

  • Gathering personal information and medical histories
  • Taking vital signs
  • Administering medications if allowed by state law
  • Injections
  • Assisting the physician during exams
  • Prepping patients for x-rays or other tests
  • Explaining procedures
  • Handling basic would care

You’ll also work behind the scenes, handling samples and medical records. Those tasks might include:

  • Scheduling appointments
  • Sending blood samples to the lab
  • Updating medical records
  • Answering phones
  • Sterilizing medical equipment
  • Greeting patients
  • Completely insurance forms
  • Stocking supplies

In small offices, medical assistants often do patient care and paperwork with a wide range of duties. In larger practices, they might do one or the other with a more specific set of duties.

The specialty of the office can also impact the daily duties. While many medical assistants work in primary care offices, others work in specialty clinics. 

Some medical assistants work in optometrists’ offices. They would likely handle basic diagnostic vision tests.

Education Requirements

You aren’t required to have a specific degree to become a medical assistant. Most states don’t require medical assistants to have specific licensing or credentials.

While it’s possible to get a job without a degree and learn through hands-on training, most people earn a medical assistant certificate before entering the field.

You’ll increase your chances of landing a job in the field if you complete a certificate program first. Our Fairfield medical assistant course takes 45 weeks or 900 hours to complete. That means in less than a year; you can have a certificate that makes you a stronger candidate for employers.

The program covers insurance billing, bookkeeping, patient scheduling, and other administrative tasks. It teaches students about the human body, structure, and body systems. 

You’ll also learn skills for working directly with patients. This includes specimen collection, infection control, injections, patient prep, and sterilization methods.

You’ll need a strong understanding of medical terminology. This helps you when working directly with patients. It helps you better understand the instructions that the nurses and doctors give you.

Medical terminology is also important while charting patient information and handling medical billing.

Working Conditions

Medical assistants work in a variety of health care settings. The most common location is a physician’s office. Hospitals also serve as an employer for medical assistants.

Duties often change each day. Medical assistants might spend large parts of the day on their feet and moving to different exam rooms.

You’ll also interact with patients regularly, some of whom are sick or injured. People aren’t always at their best when they’re not feeling well. You might have to deal with difficult or unhappy patients at times.

Medical assistants often have lots of overlapping duties. You’ll need a strong sense of prioritizing tasks and juggling multiple things at once.

The schedule is typically full-time, although some medical assistants only work part-time. In clinic settings, the hours are typically daytime hours during the week. You might work occasional weekends if the practice has weekend hours.

If you work in a hospital, you might work evening and weekend hours. The schedule could be the same each week or vary.

Medical Assistant Salary

The median salary for a medical assistant is $33,610 per year for a full-time position. The median medical assistant salary is the halfway point where half of all medical assistants make less and half make more.

Pay depends largely on where you work, including the city and the type of medical facility. Your experience is also a factor. Having a certificate could help you start at a higher salary.

Job Outlook

The job outlook is much better than all occupations on average. As of From April 2020, according to the BLS, the medical assistant career is expected to grow by 23% from 2018 to 2028

Primary care is a growing area of healthcare, with new practices opening regularly. Since primary care is the most common type of practice for medical assistants, that increase in the industry is good for job growth.

An increasingly aging population is leaning more on preventative health options. This means medical practices need more staff members to keep things running smoothly, contributing to the increase of medical assistant jobs.

With the large projected growth, the medical assistant field offers stability. If you work full-time, you’ll have access to benefits as well.  

Become a Medical Assistant

Now that you can answer, “What is a medical assistant?” you’re better equipped to decide if this career path is right for you. It could be the entry into the medical field you’ve been seeking with a strong job outlook.

If you’re ready to start a new career, check out our Fairfield And Rancho Cordova medical assistant courses. It could be the perfect way to start an allied health career in about a year.

Related Links

What is the most important role of a medical assistant?

Update Patient Medical Records One of your most important tasks as a medical assistant is keeping patient medical records current. You'll enter a patient's weight and blood pressure and their pre-exam interview responses into a computer database.

What is a medical assistant responsibilities?

Helps patients by providing information, services, and assistance. Maintains medical supplies inventory and performing preventive maintenance to keep medical equipment operating. Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.

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