(877) 887-0441 FloridaUnited Healthcare Phone Numbers and Emails
Toll-Free Number:
Customer Service:
(877) 482-9045
Arizona
(877) 842-3210
General Provider Line
(888) 545-5205
Individual and Family Quotes
(877) 856-2429
Individual Exchange Marketplace (New York and Virginia only)
(800) 474-4467
Individual products (UHOne) broker services
(866) 414-1959
Insurance Through Your Employer
(800) 691-0021
Maryland
(800) 721-0627
Medicare Advantage or Prescription Drug Plan
(800) 523-5800
Medicare supplement plan
(866) 633-2446
Member Services
(800) 980-5357
North Carolina
(800) 980-5319
Oklahoma
(888) 381-8581
Producer Help Desk
(800) 657-8205
Short Term Insurance
(888) 842-4571
Small and large business broker services
(877) 250-8188
Tennessee
(800) 444-6222
Unitedhealthcare Oxford Members
(877) 265-9199
Virginia
(888) 832-0969
Washington
(800) 377-5154
United Healthcare Emails:
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AL, AR, FL, GA, LA, MS, NC, OK, SC, TN, TX, AZ, AK, CA, CO, HI, ID, MT, NM, NV, OR, UT, WA, WY, Community and State (Medicaid), CT, D.C., DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MO, MN, Employer and Individual, Medicare and Retirement
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United Healthcare Contact Information
Corporate Office Address:
United HealthCare Services, Inc.
PO Box 740815
Atlanta, Georgia 30374-0815
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 6:00pm (ET)
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United Healthcare Rating Based on 464 Reviews
Rating details
1.4 more details
Product or Service Quality
Diversity of Products or Services
Rating Details
Product or Service Quality
Diversity of Products or Services
Insurance Plans Acceptance
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
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Summary of United Healthcare Customer Service Calls
2.4K TOTAL
CALLS
03:39 AVG CALL
DURATION
23% ISSUES
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call United Healthcare Customer Service?
Request for Information Question:
- 21h ago “Questions about my plan”
- 4d ago “How do I get a ride to my appointment”
- 1M ago “Information on my account”
Product/ Service Question:
- 2d ago “To get info regarding Gastroenterologist in Syracuse ny that are in network under United hesalth”
- 11d ago “I don't have my insurance card or anything else from you for over two months now and I want to know why I have not received anything yet cards, booklets nothing”
- 23d ago “Finding out about insurance”
Cards Question:
- 13d ago “New cards and referees”
- 1M ago “I need a new united health card and to get my number”
- 2M ago “My card”
Payments and Charges Question:
- 22d ago “Billing question”
- 27d ago “I need to postpone this month payment for September 14,2022 instead of September 6,2022”
- 1M ago “Billing”
Return/ Replace Question:
- 1M ago “Need replacement insurance card”
- 1M ago “Need replacement card”
- 2M ago “Replacement cards”
Activation/ Cancellation Question:
- 1M ago “To cancel”
- 3M ago “To cancel my insurancestaying with human”
- 5M ago “Cancel appt for houseCall”
Staff Question:
- 2M ago “Need customer service”
- 2M ago “Customer service”
- 4M ago “Speak to my service quardnator”
Account Question:
- 1M ago “Account”
- 5M ago “Login locked out”
- 5M ago “Past Due balance”
Shipping and Delivery Question:
- 1M ago “Update on package shipping”
- 5M ago “Have not received my OTC card or benefits”
- 5M ago “Never received a card and I need to know what dentist I I can go too”
Employment Question:
- 1Y ago “Because I need to ask them why everytime I see my doctor I still have to wait 3 days to get my medications are they waiting 3 days to get paid?”
- 1Y ago “1099 hc”
- 1Y ago “Job traning”
Refund Question:
- 9M ago “Refund RF# 12847148”
- 1Y ago “Refund payment from cancellation.”
- 1Y ago “Yes want to see if I get refund I paid for COVID test over seas”
Website/ Application Question:
- 1Y ago “Assited with a. care provider”
Other Question:
- 1d ago “Plans”
- 2d ago “Find doctor”
- 3d ago “Deccom”
About
Top United Healthcare Services
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United Healthcare Pros and Cons
Pros: Extremely unhappy, One rep did try to help me, Premiums ok, Actually they were polite while lying to me, Medical claims are processed easily
Cons: Customer service, Runaround they have given me, That they lied, No personal responsibility, How uhc has disregarded my health care needs si completely
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Summary
The United Healthcare (UHC) strives to improve the Health Care System. The company was founded in 1977. The United Healthcare offers practical online tools for consumers, customer-oriented health benefit plans and services, and around-the-clock access to support resources. Over the past several years the company introduced the UnitedHealth Basics. It is a product which offers benefits for people with low income who want to take part-time work. Later UnitedHealth Wellness was launched. United Healthcare provides customers with health improvement programs online, discounts, and special sessions (weight management and quit smoking and drinking programs and the like). Definity HRA and Definity HAS in 2005 presented a new generation of customer-oriented health plans which is acomplished with online tools.
United Healthcare is ranked 249 out of 1209 in Insurance category
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