Pros:Nice grounds, although it looks likes its getting a little older. Staff was great, every single one of them Spa was great.
Cons:The food was bad. I kept on trying to give this place 2nd and 3rd chances to see if they had anything good. But I was constantly disappointed. It was edible, but far from good. The nail in the coffin is when we got a taco from the airport and it was better than all the food we had at this hotel. Room felt a little dirty, shower leaked, shower glass door had someone's name scratched into it.
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The first look into the lobby of Live Aqua Cancun All Inclusive Adults Only should tell you everything you need to know about this luxury all-inclusive — there are sleek water features, cozy sitting areas and panoramic windows looking out over the central gardens and the ocean beyond.
In other words, it’s a modern, adults-only hotel that aims to pamper you stylishly. Live Aqua’s signature aromatherapy collection gives off hints of scents like citrus or eucalyptus, evoking different moods as you move from one area of the hotel to the next. And there are a lot of areas to get to, from the luxe spa and buzzy restaurants to the serene pools and myriad beach activities.
My now husband and I started planning our wedding at Live Aqua fairly last minute (July 2022, for NOV 22) and none the less, Christy Mañana was very excited to take our business & make our dreams come true. We had a few places on our list, and because of Christys professionalism and consistency, we choose to move forward with Live Aqua, & we are so happy that we did.
From the moment we walked into the resort, we received over the top service through our entire stay at Live Aqua..The staff went above & beyond for absolutely everything! The food was incredible & Geraldo, the bartender at the sky lounge made the BEST espresso martini!! The staff and management here at this resort truly care about their guests & their experience!
Now the wedding:
Our wedding date was Nov 2nd, 2022. The only day in the entire week that we encountered hurricane level storms (ahaha) as you can imagine, we originally planned to get married on the beach.. although this unfortunately did not happen, Christy & her team dedicated themselves to putting together the best plan B option for us & we were all absolutely blown away. The wedding turned out better then I could have ever imagined & I nearly forgot that I was even suppose to have a beach wedding!!
Planning with Christy was so fun & very stress free. She has the most loving personality & really cares about you & your day, if your trying to decide which venue to move forward with for your big day (I know there are SO many) do yourself a favor and choose Live Aqua! You will have the most incredible team of people taking care of you every step of the way! I can’t recall ever being concerned about a single detail, the team handled it all so elegantly & with so much grace. My friends and family are a VERY wild bunch & this still did not change the calm & friendly demeanor of the staff through out our experience.
To top it all off - The day follow our wedding, Christy & my husband put together a secret private first dinner on the beach. This was the most incredible & intimate experience that really meant so much to me. With having to move out wedding off the beach, being able to have this experience the following day made it all feel so “full circle”
We are already counting down the days for us to come back. We will ALWAYS choose this resort for every vacation to Cancun & every special occasion/Event moving forward.
We are 2 weeks after the wedding now & our wedding is still the only thing that our friends and family are talking about!!
Special shout out to one of our severs ,Alberto! He frequented many of our events through out the week & it was always such a pleasure interacting with him. He also fanned me with a menu before I walked down the aisle to help me keep my composure, lol which I thought was very kind because he noticed I was freaking out & came to the rescue.
I can’t say enough nice things about this resort, the people that work here & Christy!
Christy, Thank you so much for the bottom of our hearts for making our experience at the resort & over all wedding day so unforgettable. You are an absolute asset to your team at live aqua & you will forever be one of our favorite people that we’ve encountered through out our lives. <3