1 Get the Verizon Cloud appStep 1 Get the Verizon Cloud app
From the Play Store, download and install the Verizon Cloud app on both phones.
2 Open the Verizon Cloud appStep 2 Open the Verizon Cloud app
Open the Verizon Cloud app on both phones, then tap Get Started.
3 Open the MenuStep 3 Open the Menu
Open the Menu in the upper left corner of the Verizon Cloud app on both phones, then select Content Transfer.
4 Select your phoneStep 4 Select your phone
On both phones, select which is your old phone and which is your new phone, then tap Next.
Step 5 Select Android to Android
Select Android to Android transfer combinations on both phones.
Step 6 Scan the QR code
From your old phone, scan the QR code displayed on your new phone.
7 Confirm the start of the transferStep 7 Confirm the start of the transfer
Tap Confirm.
8 Select what to transferStep 8 Select what to transfer
On your old phone, select the content you want to transfer and then tap Transfer.
9 Wait for the transfer to completeStep 9 Wait for the transfer to complete
Transfer progress is displayed on the status bar. Transfer time depends on how much content you have.
10 Congrats, you're doneStep 10 Congrats, you're done
When the transfer is finished, tap All done on both phones.
Cloud instructions
Use Verizon Cloud to transfer your stuff between devices and access it anytime.
Visit our FAQs for questions about Verizon Cloud.
View Verizon Cloud instructions.
Find videos and how to use articles for Verizon
Cloud.
App/Manufacturer instructions
Use these tools to transfer your stuff between various device manufacturers and Operating Systems.
From Android to iPhone/iPad
Transfer between Apple devices
Using USB cable (incl. Windows/BlackBerry to Samsung devices)
Transfer to a Pixel device
From Android/iOS to LG phones
Other
Use these options for Basic Phones and older devices.
For USB computer transfers, click the link below to navigate to your device overview and find the articles for moving media files to and from your computer.
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