We bought our home last year and a new fridge in Jan of this year. We have a double filter system to the water dispenser for the fridge. The flow has always been extremely slow, and our ice cubes vary in size (telling me the water pressure to the fridge is slow). We have one filter in the fridge, and another in the garage connected to the cold water line that goes to the fridge only. No other water pressure in the house is low. The inlet line behind the fridge is not kinked. The garage filter was replaced by my father in law as they helped us get the house together last year (~14 months ago), and we were expecting that replacing the water filter could help. I would greatly prefer not to get a plumber to install a pump just for the fridge.
To better visualize here's what my system looks like.
Today we tried to replace the filter in the garage and now there is basically no pressure to the fridge at all. We've held the water line on for a moment, then off, then on, rotating for about 5 seconds. We've let it sit hoping the tank needs to fill up. We've put the old filter back in, and none of these are yielding any results. When we open the valve to the fridge, we get drips for maybe 5-10 seconds then it stops. We have no cap to completely bypass the filter in the garage.
All other research we've done shows that this filter should be compatible, but with placing the old filter back in and having issues again, I'm at a bit of a loss here. Any insight or advice would be tremendously appreciated.
Edit: Wow, can I just say the quick and detailed response from so many of you has been amazing! You've helped us think through this and we believe we've found the issue was the hose from the water inlet to the filter itself. Thank you all for your help! We'll be getting a replacement tomorrow and if there's any further issues I'll ask again.
Final edit: we've entirely removed the garage filter. The water flows with great pressure and tastes great. Thanks everyone for all you help, I'll be checking back here if we ever have another issue. This sub is amazing.
A clogged or
incorrectly installed water filter will reduce the water flow to the ice maker and dispenser, which will result in small ice cubes, low ice production or decreased water flow. If the refrigerator has a water dispenser, check for a problem with the filter by doing the following: If the filter is clogged and you are not able to immediately replace it, leave the filter out so the water system is in bypass mode. With the filter removed, the water system will continue to operate, bypassing the
filter, and the clogged filter will not cause slow water dispensing or low ice production. However, in order to have filtered water, you will need to install a new filter. To purchase water filters, visit EveryDropWater.com. Their filter selection tool will help you identify the right
filter for your refrigerator or icemaker. Flushing the system is needed every time the filter is changed or once the refrigerator is installed to the water supply line for the first time. The air in the
water system may cause dripping at the dispenser that is considered a leak or for the water to dispense slowly. CLICK HERE for more information on how to flush the water system. A clogged or incorrectly installed water filter will reduce the water flow to the ice maker, which will cause small ice cubes, low ice production or water not to dispense. CLICK HERE for additional information on how to install your water filter. NOTE: If your water filter is located below the crisper drawer, make sure the water filter is locked into place and the arrows are aligned. Hollow or small ice cubes, along with slow or no water dispensing is likely due to low water pressure. Possible Solutions
Does your water filter need to be replaced?
Was the water system flushed after filter installation or replacement?
Is your water filter improperly installed?
Do you have the correct water pressure?
CLICK HERE for more information on getting the correct water pressure.
Are you using a reverse-osmosis system?
Connecting a refrigerator to a reverse-osmosis system could also lower the water pressure to the refrigerator, which will result in small ice cubes, low ice production or decrease amount of water being dispensed.
CLICK HERE for more information on using a reverse-osmosis system.
Is the correct saddle or shutoff valve installed?
- Having the incorrect saddle valve installed can lead to the issues listed above as well as low water pressure.
- A low volume of water flow will cause small or hollow ice cubes and can cause ice jamming. Be sure to use a ¼" type valve that requires a drilled hole.
- It is not recommended to use a self-piercing type or a 3/16" saddle valve, both of which clog easily.
CLICK HERE for additional information
NOTE: Your refrigerator dealer has a kit available with a 1/4' (6.35 mm) saddle-type shut off valve, a union, and copper tubing. Before purchasing or installing make sure that a saddle-type valve complies with your local plumbing codes.
Is your filter marked with our brand, or EveryDropTM?
Filters with our brand or EveryDropTM are Certified Genuine Parts. Please note that the use of of a Certified Genuine filter is recommended for maximum refrigerator performance.
To purchase water filters, visit EveryDropWater.com. Their filter selection tool will help you identify the right filter for your refrigerator or icemaker.
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Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada