Employer Contact Center
Whether you're a new or current customer, we'll connect you with someone who can help.
Find the right contact
I am a looking for help with
For TTY users, reach any number listed here by dialing 711.
Current customer
Finding a new plan
If you already have an agent, contact them directly, or you can find your regional office.
Plan and coverage questions
If you already have a plan, but need to get in touch with us, call the sales office in your region.
Blue Cross Blue Shield of Michigan group customer membership and billing
1-800-414-3458
Payments
Find your group and send your payment by mail. Payments for MOS groups | |
Blue Cross Blue Shield of Michigan P.O. Box 674416 Detroit, MI 48267-4416 |
Customer payments for BCBSM Medicare Advantage groups | |
Blue Cross Blue Shield of Michigan P.O. Box 553912 Detroit, MI 48255-3912 |
Customer payments for Blue Care Network groups | |
Blue Care Network of Michigan P.O. Box 33608 Detroit, MI 48232-5608 |
Overnight payments for MOS groups |
Blue Cross Blue Shield of Michigan Box 674416 27240 Haggerty Road, Suite E-1 Farmington Hills, MI 48331 |
Overnight payments for BCBSM Medicare Advantage groups |
Blue Cross Blue Shield of Michigan Box 553912 27240 Haggerty Road, Suite E-1 Farmington Hills, MI 48331 |
Overnight payments for Blue Care Network groups | |
JPMorgan Chase Blue Care Network Lockbox 33608 1 Village Center Drive, Bldg. 45, First Floor Van Buren Township, MI 48111 |
Technical support
Web support
1-877-258-3932
Open Enrollment extended hours:
Monday through Friday, 8 a.m. to 8 p.m. EST
Saturday and Sunday, 8 a.m. to 5 p.m. EST
New customer
Getting a quote
Whether you're part of a large or small group, we'll help you find out how much your plans will cost.
Small Group
1-877-722-6030
Call Us
Members
Medicare Members
Hours: 8 a.m. - 8 p.m. ET, 7 days a week from Oct. 1 - Mar 31, (except Thanksgiving and Christmas). From Apr 1 - Sept. 30, we are open Mon - Fri, 8 a.m. - 8 p.m. ET
1-800-926-6565
TTY/TDD: 1-800-955-8770
Agent Contact Center
Employers & Benefit Administrators
Physicians & Providers
Florida Blue Centers
Media Inquiries
Find a Florida Blue Center
Find a Sales Office
Sales Information
Individual and Family Plans
Medicare Plans
Group Sales
Payments
Florida Blue Florida Blue Florida Combined Life Insurance Company Individual Health and Dental Affordable Care Act (Effective after 1/1/14)
P.O. Box 660879
Dallas, TX 75266-0879 Individual Health and Dental Plans (Effective before 1/1/14)
P.O. Box 660295
Dallas, TX 75266-0925 Life Insurance for Individual or Employer
Groups
P.O. Box 45132
Jacksonville, FL 32232
Florida Combined Life Insurance Company Florida Blue Medicare Florida Blue Group Ancillary Pre-paid Dental Insurance for Individuals or Employer Groups
P.O. Box 211778
Kansas City, MO 64121-1778 Medicare Plans
Plan Payments
P.O. Box 660289
Dallas, TX 75266-0289 Ancillary PPO Dental or Vision Insurance for Employer Groups
Dept. 1158
P.O. Box 121158
Dallas, TX 75321-1158
Mail (non-payments)
Florida Blue Medicare Mail
Florida Blue Medicare
P. O. Box 45296
Jacksonville, FL 32232-5296 Individual
P. O. Box 1798
Jacksonville, FL 32231-0014
Note
Medicare Members:
Include the payment slip in the envelop with payment. If you do not have the slip, include the name of the policy holder and the policy number on the check.
Individual/Family Plan Members:
Include the payment slip in the envelope with payment. If you do not have the
slip, include the name of the policy holder and policy number on the check. If you are making your first month's payment (or binder payment), also include the name of applicant, application ID and date of birth on your check.