(888) 280-4331 USA and CanadaAmazon Phone Numbers and Emails
Toll-Free Number:
Customer Service:
(877) 375-9365
Amazon Alexa (In the US)
(206) 922-0197
Amazon Alexa (Outside the US)
(833) 674-7268
Amazon Business American Express Card (American Express)
(866) 216-1075
Amazon Payments, Inc.
-
(888) 247-4080
Amazon Rewards Visa Signature Card (Chase Bank)
(800) 346-5538
Amazon.com Business Rewards Visa Card (Chase Bank)
(866) 634-8380
Amazon.com Corporate Revolving Credit (Synchrony Bank)
(866) 634-8379
Amazon.com Store Card (Synchrony Bank)
(206) 922-0880
International
(866) 634-8381
Pay-In-Full Credit Line (Synchrony Bank)
(800) 372-8066
+44 800 279 7234
UK
Amazon Emails:
Customer Service
Amazon Alexa Support, Amazon Flex Support, Amazon Kindle Support, Amazon Payments, Report a Merchant, General Support
Investors/ Franchising
Legal
Copyright Infringement Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails
Amazon Contact Information
Corporate Office Address:
Amazon.com, Inc.
P.O. Box 81226 2021 7th Avenue
Seattle, Washington 98108-1226
United States
Other Info (opening hours):
Transaction Disputes:
Amazon Payments, Inc.
P.O. Box 81226
Seattle, WA 98108-1226
Other Location:
Amazon Digital UK Ltd
1 Principal Place
Worship Street
London
EC2A 2FA
Summary of Amazon Customer Service Calls
870K TOTAL
CALLS
07:37 AVG CALL
DURATION
15% ISSUES
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Amazon Customer Service?
Shipping and Delivery Question:
- 36m ago “Have not received full refund”
- 42m ago “Package says delivered but was not delivered to me.”
- 43m ago “Missing item”
Payments and Charges Question:
- 39m ago “Double billing”
- 42m ago “Amazon music charge”
- 42m ago “Wrong charge on my account”
Account Question:
- 39m ago “Prime account question”
- 43m ago “Account suspended”
- 45m ago “Password problems”
Return/ Replace Question:
- 37m ago “Exchange”
- 37m ago “Order returned”
- 45m ago “I want to return a product”
Request for Information Question:
- 39m ago “Questions about my new order I'm getting ready to place. Price isn't correct”
- 52m ago “Need to find out if I can get a discount on Amazon prime. My husband is a disabled veteran”
- 58m ago “Question about original packaging”
Refund Question:
- 38m ago “Refund”
- 1h ago “Money not refunded”
- 1h ago “Refunds money”
Activation/ Cancellation Question:
- 37m ago “Need cancellation my order”
- 42m ago “Canceling membership”
- 45m ago “Cancel”
Product/ Service Question:
- 54m ago “Membership”
- 1h ago “Damaged package”
- 1h ago “Problem with a product not working”
Cards Question:
- 43m ago “Problem with store card”
- 45m ago “Need to pay with my gift card”
- 1h ago “Take card off the account”
Staff Question:
- 47m ago “Customer service help”
- 1h ago “Customer service”
- 1h ago “Bad customer service”
Employment Question:
- 1h ago “Verify employment”
- 1d ago “401K”
- 1d ago “Job start”
Website/ Application Question:
- 1h ago “Unable to place order online”
- 2h ago “Prime application problem”
- 19h ago “Translate the site of Amazon from Spanish to English”
Other Question:
- 37m ago “I want to place an order”
- 38m ago “Bad product”
- 41m ago “Check if order went through”
About
Amazon Return Policy
To read more: //www.amazon.com/gp/css/returns/homepage.html/ref=footer_hy_f_4
Amazon Privacy Policy
Amazon.com knows that The User care how information about The User of Website is used and shared, and Amazon appreciate The Client's trust that The Company will do so carefully and sensibly. This notice describes Amazon's' privacy policy. By visiting Amazon.com, The User of Website are accepting the practices described in this Privacy Notice. The information Website learn from customers helps The Company personalize and continually improve The Customer's Amazon experience. Here are the types of information Amazon gather. Information about Company's customers is an important part of Amazon's' business, and The Company are not in the business of selling it to others. Amazon share customer information only as described below and with subsidiaries Amazon.com, Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice. Third-Party Service Providers: Website employ other companies and individuals to perform functions on Company's behalf.
To read more: //www.amazon.com/gp/help/customer/display.html/ref=footer_privacy
Amazon Pros and Cons
Pros: Fast delivery, Convenience, Convenient, Quick delivery, I have used amazon many many times
Cons: Poor customer service, Customer service, No customer service, Bad customer service, Lack of customer support
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Summary
Amazon.com, Inc. is an American publicly held company. The company specializes in
electronic commerce. Amazon is headquartered in Seattle, Washington. Amazon.com was launched as an on-line bookstore by Jeff Bezos in 1995. Later on the web site expanded into the other products lines of videotapes, DVD, music CDs, computer software, apparel, electronics, jewelry, sporting goods, toys, baby products, furniture, and so much more.
Amazon was one of the very first companies to sell merchandise on the Internet. In 1997 the company completed its initial public offering.
Amazon managed to survive the dot.com bubble burst in the end of 1990s and get profitable again.
Amazon is ranked 30 out of 467 in Auctions and Marketplaces category
Area Served
USA, UK, Worldwide, Europe, Canada, Other, Asia
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